Jesus Fraire
San Leandro,CA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Sales Service Representative
Cintas
San Leandro
11.2023 - Current
- To Manage and grow Customer accounts in the rental division.
- Assisted customers with product selection, order placement, billing inquiries, and other sales related issues.
- Resolved customer complaints promptly through problem identification, solution research, and action plan development.
- Safely navigated routes while complying with established driving and vehicle regulations.
Courier and Sales
CenCal Rentals
Merced, CA
05.2022 - 10.2023
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Greeted customers and provided information about products and services.
- Developed relationships with key accounts to increase sales volume.
- Demonstrated product features, benefits and use to potential buyers.
Delivery Courier/Warehouse Associate
Iron Mountain
Fresno, Ca
07.2012 - 05.2022
- Responsible for providing industry leading levels of security service to our clients while taking care of all customer documentation destruction needs, while having integrity and building new bonds of trust with our clients
- Dispose of personal and professional documentation
- Ensured safety procedures were followed when operating forklifts.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
- Inspected work areas for safety issues before beginning any task.
Education
High School Diploma -
San Lorenzo High
06.2009
Skills
- Shipping and Receiving
- Forklift Certified
- Warehouse Operations
- GPS Navigation
- Delivery and Pickup
- Coordinating Efficient Routes
- Loading and Unloading Materials
- Customer Service
- Problem-Solving
- Smith System Certified Driver
Timeline
Sales Service Representative
Cintas
11.2023 - Current
Courier and Sales
CenCal Rentals
05.2022 - 10.2023
Delivery Courier/Warehouse Associate
Iron Mountain
07.2012 - 05.2022
High School Diploma -
San Lorenzo High
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