Silvia Stieb
Houston,TX
Summary
Skilled nursing professional with strong background in patient care coordination and healthcare management. Demonstrates expertise in clinical assessment, discharge planning, and patient advocacy.
Overview
34
34
years of professional experience
1
1
Certification
Work History
RN Case Manager Senior Analyst
Aetna Care Allies & Cigna
Houston, TX
10.2019 - 11.2023
- Maintain detailed understanding of HEDIS / STAR performance measures
- Develop and maintain a process to ensure patients meet all quality metrics
- Coordinate utilization management and discharge planning
- Care plan development and implementation for the delivery of cost-effective, quality –based health care services for diabetes case load
- Provided Diabetes Classes in Spanish & English at network Endocrinology Clinics in the greater Houston area
High Risk Case Manager
TriHealth Inc.- Good Samaritan Hospital
Cincinnati, OH
09.2013 - 05.2019
- Spearheaded an OB high-risk case management initiative to enhance care access for over 12,000 families in underserved communities
- Developed, implemented, and evaluated patient care plans to ensure comprehensive service delivery for optimal health outcomes
- Facilitated patient care coordination to enhance health outcome strategies
- Conducted bilingual diabetes education sessions to empower individuals manage and prevent disease progression through lifestyle changes
- Contributed to data gathering efforts for statistical reporting aimed at enhancing outcomes for at-risk patients
Care Coordinator
TriHealth Inc.- Bethesda North Hospital
Cincinnati, OH
03.2004 - 09.2013
- Optimized care cost management through strategic service coordination and multidisciplinary collaboration
- Prepared weekly care plan reviews with medical team to monitor patient progress and adjusted care strategies based on evolving needs
- Engaged with community resources to strengthen patient support networks and streamline referral pathways
- Analyzed existing workflows and instituted process enhancements to optimize care coordination and reduced delays in services
- Resolved customer inquiries through effective communication and problem-solving techniques
Emergency Room Nurse
The Christ Hospital
Cincinnati, OH
11.1999 - 03.2004
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans
- Provided critical patient assessments in high-pressure emergency situations
Hospital Corpsman
US Department Of Defense, Navy
San Diego, CA
07.1989 - 07.1994
- Administered medical care for range of conditions and basic health concerns including immunization, medications and blood draws.
- Provided emergency medical care, including conducting physical exams and interviews to gain medical history and relevant health data.
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Administered emergency medical treatment and first aid to injured personnel in various operational environments.
- Assisted in the management of patient care activities, ensuring compliance with safety protocols and standards.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
Education
Master of Science in Organizational Leadership - Business Administration & Management
Mount St. Joseph University
Cincinnati, OH12-2016
Bachelor of Science - Nursing
Mount St. Joseph University
Cincinnati, OH05-2010
Associate of Science - Nursing
Los Angeles Valley College
Van Nuys, CA05-1996
Skills
- Patient education
- Process optimization expertise
- Excellent interpersonal communication with diverse population
- Self-motivated individual
- Experienced with diverse software tools
- Structured and results-driven
- Adaptable to tight deadlines
- Proficient in English and Spanish
Certification
- Certified Case Manager
- Trained Bilingual Interpreter
Timeline
RN Case Manager Senior Analyst
Aetna Care Allies & Cigna
10.2019 - 11.2023
High Risk Case Manager
TriHealth Inc.- Good Samaritan Hospital
09.2013 - 05.2019
Care Coordinator
TriHealth Inc.- Bethesda North Hospital
03.2004 - 09.2013
Emergency Room Nurse
The Christ Hospital
11.1999 - 03.2004
Hospital Corpsman
US Department Of Defense, Navy
07.1989 - 07.1994
Master of Science in Organizational Leadership - Business Administration & Management
Mount St. Joseph University
Bachelor of Science - Nursing
Mount St. Joseph University
Associate of Science - Nursing
Los Angeles Valley College