SILVIA A. RESTREPO
Raleigh,NC
Summary
Highly-motivated and accomplished bilingual professional with experience in diverse community and healthcare settings. Proven ability to effectively communicate and collaborate across cultures, demonstrating strong interpersonal and intercultural communication skills. A dedicated and adaptable individual with a strong work ethic and the ability to quickly master new skills. Eager to contribute to a dynamic team environment and support organizational goals.
Overview
10
10
years of professional experience
Work History
Grassroots Associate
The Libre Iniciative
Raleigh, NC
05.2024 - Current
- Engaged with the Hispanic community to discuss current issues, laws, and candidates that impact their lives.
- Conducted door-to-door outreach and administered surveys to gather valuable community feedback.
- Amplified the voice of the Hispanic community, empowering them to contribute to a more prosperous America.
Interpreter And Translator (Contractor)
Self-employeed
Raleigh, NC
03.2015 - Current
- Highly skilled and experienced interpreter providing professional language services in various medical, educational, and legal settings. Expertise in on-site, phone, and video interpretation, ensuring accurate and effective communication between individuals with limited English proficiency, and healthcare providers, educators, and other professionals.
- Consistently achieve high accuracy and client satisfaction, with a 90% accuracy rate in medical interpretation, and a 95% patient satisfaction score based on surveys and feedback.. Provide high-quality translation services for various documents across various industries, including finance, law, medicine, education, and technology.
Director of Community Outreach and Engagement
Club Hispano de Artes
Raleigh, NC
01.2023 - 10.2023
- Successfully built and nurtured strong relationships within the community to effectively address local needs and prevent service duplication. Proactively sought and established partnerships with other non-profit organizations to maximize impact and resource utilization.
- Ensured high-quality program delivery by evaluating staff and volunteer performance. Effectively communicated the organization's mission through the planning and execution of impactful events, including conferences, workshops, and public speaking engagements.
- Leveraged data-driven insights to inform and improve community outreach strategies. Analyzed survey data to measure program effectiveness and coordinated media relations efforts, including press releases and media interviews, to enhance public awareness, maintained meticulous records of all outreach activities, and cultivated strong relationships with key stakeholders, including sponsors, donors, and government officials.
Bilingual Administrative Assistant / Assistant Manager
Dust In Time Cleaning Services
Raleigh, USA
02.2015 - 06.2020
- Proficient in English and Spanish, I effectively managed all aspects of administrative support, including scheduling, client communication, and operational documentation.
- Maintained accurate inventory records across multiple databases, and ensured timely and efficient service delivery.
- Played a key role in employee development, leading teams, and conducting performance evaluations.
- Implemented successful cross-training programs that significantly improved employee productivity by 15%, and also provided regular reports to upper management to support informed decision-making.
Education
Certificate - Foundations of Project Management
GOOGLE - Coursera
Certificate - Medical Spanish Facilitator Certificate
Durham Technical Community College
Durham, NCMaster of Science - ENDODONTIC HEALTH and DENTAL SCIENCE
XAVERIAN PONTIFICAL UNIVERISTY
Bogota, ColombiaDoctor of Medicine - DENTISTRY
UNIVERSITY OF VALLE-CALI
Cali, Colombia12.2012
Skills
- Leadership and mentorship
- Public speaking
- Relationship building
- Project management
- Complex and creative problem-solving
- Demographic analysis
- Volunteer management
- Event organization
- Community engagement
- Multitasking and organization
- Public relations
- Cultural sensitivity
- Persuasive speaking
- Intercultural communication
- Community development
- Teamwork and collaboration
Timeline
Grassroots Associate
The Libre Iniciative
05.2024 - Current
Director of Community Outreach and Engagement
Club Hispano de Artes
01.2023 - 10.2023
Interpreter And Translator (Contractor)
Self-employeed
03.2015 - Current
Bilingual Administrative Assistant / Assistant Manager
Dust In Time Cleaning Services
02.2015 - 06.2020
Certificate - Foundations of Project Management
GOOGLE - Coursera
Certificate - Medical Spanish Facilitator Certificate
Durham Technical Community College
Master of Science - ENDODONTIC HEALTH and DENTAL SCIENCE
XAVERIAN PONTIFICAL UNIVERISTY
Doctor of Medicine - DENTISTRY
UNIVERSITY OF VALLE-CALI
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