Silvia E. Awai
Elk Ridge,UT
Summary
Dynamic professional with a proven track record at the Department of Homeland Security - TSA, excelling in security operations and bilingual communication. A certified TSO skilled in problem-solving and fostering partnerships, I enhance safety and engagement, ensuring compliance and empowering diverse communities through effective communication and targeted interventions.
Overview
21
21
years of professional experience
Work History
Transportation Security Officer - TSO
Department of Homeland Security - TSA
Provo, USA
11.2023 - Current
- Employ cutting-edge screening equipment for comprehensive passenger and luggage evaluations, guaranteeing adherence to federal safety standards.
- Execute in-depth physical searches of individuals and their possessions, effectively identifying and neutralizing potential security risks.
- Forge strong partnerships with fellow officers and law enforcement agencies to swiftly address security incidents, ensuring a safe airport environment.
Family Liaison/Para-educator
Puyallup School District
09.2007 - 09.2021
- Successfully developed and implemented targeted reading interventions for individual students and small groups, resulting in measurable improvements in literacy skills and heightened engagement among students with diverse learning abilities.
- Played a key role in maintaining a positive and structured classroom atmosphere by effectively supervising students and leading educational activities that encouraged both academic excellence and social interaction.
- Actively facilitated bilingual communication by translating essential documents and providing real-time support to Spanish-speaking families, ensuring they were fully informed about school policies, events, and their children's academic progress. Facilitated and promoted family connections and participation in the school environment.
Spanish Language Medical Interpreter (Contractor)
World Interconnection
09.2004 - 08.2007
- Delivered expert Spanish interpretation for various medical services, bridging communication gaps between healthcare professionals and Spanish-speaking patients.
- Facilitated the accurate understanding of medical diagnoses, treatment options, and care instructions for patients, empowering them in their healthcare journey.
- Collaborated with healthcare teams to cultivate a culturally sensitive environment, resulting in enhanced patient experiences and improved health outcomes.
Education
Bachelors Degree - Business Administration
Technical Institute of Celaya
Celaya, GTO, Mexico01.1987
Skills
- Language Fluency
- Efficient Communicator
- Problem Solver
- Certified Dual TSO (bag room and checkpoint)
Timeline
Transportation Security Officer - TSO
Department of Homeland Security - TSA
11.2023 - Current
Family Liaison/Para-educator
Puyallup School District
09.2007 - 09.2021
Spanish Language Medical Interpreter (Contractor)
World Interconnection
09.2004 - 08.2007
Bachelors Degree - Business Administration
Technical Institute of Celaya