Silvio James Velez
Kissimmee,FL
Summary
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and helpful professional adept at handling stressful situations. Works in full compliance with industry safety and sanitation regulations. Caring and helpful [Job Title] with compassionate approach to providing patient transportation needs. Highly dependable candidate meets deadlines and is highly organized. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Transporter
AdventHealth
02.2023 - 01.2024
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Lube Technician
Jiffy Lube
08.2022 - 05.2023
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
- Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
Equipment Operator
Jr. Davis Construction
08.2020 - 08.2022
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Maximized productivity with efficient scheduling and allocation of equipment resources.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Minimized operational costs through effective fuel management and preventive maintenance routines.
- Maintained accurate records of equipment performance and service history for future reference and analysis.
- Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
Customer Service Cashier
5 Star Shooting
02.2021 - 04.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
Construction Worker
Jimmy Hickman Excavating
10.2019 - 09.2020
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Assisted in budget management by monitoring expenses and identifying cost-saving opportunities without compromising quality or safety standards.
Cadet Staff Sergeant
Gateway High School
08.2015 - 06.2019
- Enhanced cadet performance by implementing rigorous training exercises and drills.
- Streamlined communication within the unit by introducing effective reporting procedures.
- Increased cadet retention rates through continuous mentorship and guidance.
- Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
- Improved physical fitness levels of cadets with targeted training programs tailored to individual needs.
- I dedicated volunteer hours and received many award for my hard work
Produce Clerk
Luckys Market
10.2018 - 02.2020
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Promoted healthy eating habits among customers by offering recipe suggestions and nutritional information for various produce items.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
Education
High School Diploma -
Gateway High School
Kissimmee, FL06.2019
Skills
- Regulatory Compliance
- Patient Safety
- Patient Escorting
- Customer Service
- Patient Transport
- Equipment Moving
- Traffic Movement Understanding
- Traffic Routing
- Calibrating Systems
- Relationship Building
- Tire Changing and Rotation
- Battery Installation
- Vehicle Inspection
- Inspecting Vehicles
- Customer Relations
- Battery Replacements
- Power Tools
- Belt Inspection
- Tire Rotations
- Oil Changes
- Brake Inspection Knowledge
- Vehicle Diagnostics Abilities
- Teamwork and Collaboration
- Problem Solving Capabilities
- Filter Replacement Mastery
- Team Collaboration
- Construction
- Truck Loading
- Material Transport
- Materials Loading
- Active listening
- Problem-solving abilities
- Adaptability and flexibility
Timeline
Patient Transporter
AdventHealth
02.2023 - 01.2024
Lube Technician
Jiffy Lube
08.2022 - 05.2023
Customer Service Cashier
5 Star Shooting
02.2021 - 04.2022
Equipment Operator
Jr. Davis Construction
08.2020 - 08.2022
Construction Worker
Jimmy Hickman Excavating
10.2019 - 09.2020
Produce Clerk
Luckys Market
10.2018 - 02.2020
Cadet Staff Sergeant
Gateway High School
08.2015 - 06.2019
High School Diploma -
Gateway High School
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