Sim Manan

- Welcome members/ Greetings

- Making sure Club looks clean and tidy

- Take phone calls

- Sales at the front or help FA's with tours if its busy

• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Trained and developed new team members in alignment with branch service standards and objectives.
• Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
• Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
• Scheduling staff yo need of location, ensuring payroll is complete.