Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Simara Bush

St. Petersburg,FL

Summary

Self-motivated Territory Sales Manager with 10 years of experience in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth. With that said, I am Simara Bush, a hardworking and passionate job seeker with strong organizational skills eager to secure. Ready to help the team achieve company goals.

Overview

11
11
years of professional experience

Work History

Sales Manager

AutoZone
01.2018 - Current
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Managed accounts to retain existing relationships and grow share of business.
  • Boosted marketing, reviewed pricing strategies, and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs, and natural food chains.
  • Delivered recommendations to long-term accounts to promote brand awareness to the key audience.
  • Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.

Sales Associate

Car Harhartt
11.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges, and refunds by store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.

Customer Service Representative

24/7 Intouch
02.2019 - 06.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating the company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, contributing to a comprehensive database for future reference.
  • Met customer call guidelines for service levels, handle time, and productivity.
  • Managed timely and effective replacement of damaged or missing products.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Team Captain

Think Direct Marketing
11.2017 - 02.2019
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies.
  • Monitored individual performance metrics regularly, identifying areas for improvement while recognizing exemplary contributions from team members.
  • Resolved conflicts within the team swiftly, ensuring an amicable resolution that maintained workplace harmony while addressing core issues constructively.
  • Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
  • Led by example, maintaining high personal performance standards and inspiring team members to excel.
  • Organized team-building activities that enhanced trust and collaboration among players, contributing to unified team effort.
  • Adapted quickly to changing game plans and strategies.
  • Worked with coaches and trainers to understand and implement improvement strategies.
  • Attended all practices, meetings, and workouts on time.
  • Applied discipline and sense of responsibility toward all team and personal activities.
  • Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
  • Followed instructions from coaches to execute consistent and effective results.
  • Utilized nutrition and rest to provide optimal performance and recovery times.
  • Trained extensively 4 hours per week for upcoming competitions to perform at top-level.

Sales Representative

Think Direct Marketing
08.2017 - 02.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
  • Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sub Specialist

AutoZone
10.2017 - 12.2017
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Assisted in developing a strategic plan that aligned with long-term company goals.
  • Negotiated with suppliers to reduce material costs, improving profit margins.
  • Boosted the company's online presence by developing a comprehensive digital marketing strategy.
  • Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
  • Created and managed project plans, timelines, and budgets.
  • Frequently inspected the production area to verify proper equipment operation.
  • Supported the creation of detailed, technical financial models to value potential acquisition targets.
  • Observed packing operations to verify conformance to specifications.

Food Service Worker

SUBWAY®Restaurants
03.2015 - 11.2017
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Driver, Warehouse Orders

AutoZone
08.2017 - 10.2017
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Adhered to company policies regarding the appropriate use of equipment such as hand trucks or dollies during item transport.

Customer Service Representative

Intelemark
08.2014 - 02.2015
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Fostered a positive customer service culture within the team, which led to higher customer satisfaction rates.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.

Education

Associate of Arts - Business Management

SPC
St. Petersburg, FL

High School Diploma -

Boca Ciega High School
Gulfport, FL
05-2008

Skills

  • Building professional connections
  • Employee supervision
  • Performance tracking and analysis
  • Comprehensive understanding of products
  • Sales proficiency
  • Strategic sales planning
  • Customer relationship development
  • Sales cycle management
  • Sales data management
  • Sales process management
  • Client account management
  • Sales mentorship
  • Critical thinker for problem resolution
  • Fulfillment coordination
  • Business development expertise
  • Market analysis
  • Contract assessment
  • Experience with Salesforce

Languages

English
Professional Working

Timeline

Sales Associate

Car Harhartt
11.2020 - 04.2021

Customer Service Representative

24/7 Intouch
02.2019 - 06.2020

Sales Manager

AutoZone
01.2018 - Current

Team Captain

Think Direct Marketing
11.2017 - 02.2019

Sub Specialist

AutoZone
10.2017 - 12.2017

Sales Representative

Think Direct Marketing
08.2017 - 02.2019

Driver, Warehouse Orders

AutoZone
08.2017 - 10.2017

Food Service Worker

SUBWAY®Restaurants
03.2015 - 11.2017

Customer Service Representative

Intelemark
08.2014 - 02.2015

Associate of Arts - Business Management

SPC

High School Diploma -

Boca Ciega High School

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Simara Bush