Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certifications Projects
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Simarjeet Kaur

San Francisco,CA

Summary

Dynamic accessibility leader with proven expertise in product strategy and cross-functional collaboration at Workday. Spearheaded comprehensive accessibility initiatives, ensuring compliance with WCAG standards while enhancing user experience. Adept at stakeholder engagement and process improvement, driving impactful change across teams to deliver innovative, accessible solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Sr. Accessibility Product Manager

Workday
Pleasanton
03.2022 - Current
  • Cultivated relationships with internal collaborators to enhance solution delivery.
  • Provided process leadership by developing expertise in key business processes and cross-functional impacts.
  • Developed and implemented a comprehensive accessibility strategy aligned with Workday's mission.
  • Collaborated with product teams to create accessibility roadmaps for upcoming releases.
  • Advocated for accessibility across the organization, ensuring its integration into all product development stages.
  • Defined timelines for Engineering and consulting teams based on business priorities and strategies.
  • Created and maintained artifacts and tools used in Workday customer projects throughout all delivery stages.

  • Provided input into the design of existing systems architecture and new system development efforts related to Workday projects.
  • Analyzed complex business requirements and created technical designs for Workday solutions.
  • Leading accessibility training initiatives for product teams, ensuring that all employees are equipped with the knowledge to create accessible products.
  • Provide leadership and supervision to onshore and offshore cross-functional teams, including project managers, release managers, quality assurance, testing services, deployment staff, portfolio management, and business analysis staff.
  • Led employee engagement and diversity initiatives as site lead.
  • Drafted presentations for internal review meetings and external events such as trade shows or conferences.
  • Engaged customers through interviews to define product vision, features, and releases.

Quality Analyst Lead

Quest Diagnostics
San Leandro, CA
08.2015 - 11.2025
  • Developed and implemented quality assurance processes to enhance product quality.
  • Reviewed quality trends to identify defect causes and initiate corrective actions.
  • Calibrated evaluation programs for precision and accuracy of production equipment.
  • Monitored bug resolution efforts, tracking successes and areas for improvement.
  • Participated in product design reviews, addressing functional requirements and potential issues.
  • Created and maintained documentation related to quality assurance protocols.
  • Provided guidance on best practices for effective quality control measures.
  • Performed annual audits and random inspections of plant facilities to ensure compliance.

Digital Accessibility Software Engineer/Product Manager

Splunk
San Francisco
08.2019 - 01.2022
  • Collaborated with Legal and Compliance teams to establish processes for accessibility issues and developed company-wide accessibility statement.
  • Facilitated accessibility decisions alongside stakeholders for all products in CI/CD pipeline.
  • Conducted accessibility audits and usability tests, offering actionable feedback to enhance product accessibility.
  • Educated product teams, including UI/UX, developers, and QA, on best practices for Accessibility.
  • Managed accessibility audits, ensuring clear communication of remedial actions to responsible teams.
  • Delivered training sessions and workshops addressing Accessibility Compliance requirements.
  • Acted as a mentor and advocate for continuous process improvement aligned with organizational goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

System Quality Analyst in Accessibility

Wells Fargo
San Francisco
03.2016 - 07.2019
  • Re-architected multi-page web app into a single-page application using React.
  • Developed audit testing plans based on inventory assessments.
  • Executed thorough testing of component set in accordance with WFRIA framework across multiple browsers and devices.
  • Estimated completion turnaround times and managed workload through effective forecasting.
  • Advocated for client needs while defining functional requirements with technical teams.
  • Applied Agile and Scrum methodologies to achieve project milestones within tight timelines.
  • Collaborated with cross-functional teams to implement targeted process improvements.
  • Trained personnel on quality assurance tools, equipment, materials, and software usage.

Education

California State University
Hayward

Skills

  • Product Strategy & Roadmap
  • Planning
  • Expertise in ADA Regulatory Affairs
  • Leadership
  • Analytical Thinking
  • Communications
  • Market Research
  • WCAG 20, 21 & 22
  • Section 508
  • EN 301 549
  • VPATs, ACRs
  • People Management
  • Product Management
  • Accessibility strategy
  • Cross-functional collaboration
  • Usability testing
  • Stakeholder engagement
  • Workday HCM / Financials / Adaptive Planning
  • SaaS Product Development
  • Enterprise Software (B2B)
  • Cloud-based Solutions
  • HR Tech & ERP Systems
  • API Integrations & Platform Ecosystems
  • Product Release Planning
  • Compliance & Security Standards (SOC 2, GDPR)
  • Teamwork
  • Customer relationship management
  • Problem solving
  • Shipping new products
  • Product validation
  • Vendor relations
  • Process improvement
  • Compliance standards
  • Technical documentation
  • Training development

Languages

  • English
  • Hindi
  • Punjabi

Personal Information

Title: Lead Sr. Accessibility Product Manager/Executive Director

Certifications Projects

  • Screen Reader JAWS certified
  • Web Accessibility Conference Speaker

Affiliations

  • General Manager (Part-Time)
    [Fremont Tires & Wheels] | [2018–Present, weekends & seasonal]
    Oversaw daily retail operations, sales strategy, and customer engagement at a family-owned tire and auto service business for over 5 years on weekends and during peak seasons. Drove front-line sales, upselling tire packages and service offerings while ensuring a high-quality customer experience. Managed vendor relationships, negotiated pricing, and optimized inventory to meet seasonal demand. Trained and supervised staff on sales techniques and customer service best practices. Played a key role in improving store layout and service workflows, resulting in increased customer retention and revenue growth.

Accomplishments

  • Launched 10+ high-impact features across Workday’s HCM and Financials suite, contributing to a 25% YoY increase in customer adoption for key modules.
  • Led the redesign of the onboarding experience, reducing time-to-value for new B2B customers by 30%.
  • Spearheaded a customer feedback initiative that increased NPS by 15 points over two years through continuous iteration and user-centered design.
  • Received Workday Product Excellence Award (Year) for exceptional leadership in launching a scalable analytics framework across enterprise clients.
  • Recognized as “Top Innovator” by executive leadership for introducing a machine learning-powered recommendation engine within Adaptive Planning.
  • Played a pivotal role in closing strategic enterprise deals ($10M+ ARR) by partnering with sales to tailor product demos and roadmap alignment.
  • Successfully managed a cross-functional team of 15+ (engineering, UX, data, marketing) to deliver quarterly releases on time and within scope for 4 consecutive years.
  • Supported Management for Workday Rising and industry conferences, sharing product insights and innovations with global customers and partners.

Certification

  • JAWS tool Certifications

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

Lead Sr. Accessibility Product Manager

Workday
03.2022 - Current

Digital Accessibility Software Engineer/Product Manager

Splunk
08.2019 - 01.2022

System Quality Analyst in Accessibility

Wells Fargo
03.2016 - 07.2019

Quality Analyst Lead

Quest Diagnostics
08.2015 - 11.2025

California State University

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Simarjeet Kaur