Summary
Work History
Education
Skills
Timeline
Generic

Simau Paisa

Long Beach,CA

Summary

Committed and hardworking with Customer Service experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Work History

Online Grocery Clerk

Pavillions
Seal Beach, CA
08.2023 - 09.2023
  • Retrieved items for customers and verified prices.
  • Prepared orders for customers without delay to deliver excellent service.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Cashier, Server Stocker

Sanchos Tacos
08.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided menu information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Completed daily tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.

Child Care

Self
Seal Beach, CA
06.2023 - Current
  • Developed age-appropriate activities and crafts to engage children.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Liaised with parents and guardians to discuss child progress.

Animal Caretaker

Self
Seal Beach & Long Beach, CA
06.2021 - Current
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.

Education

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
06.2023

Skills

  • Customer Service
  • POS Systems
  • Credit Transactions and Cash Handling
  • Order Taking and Verification
  • Drawer Balancing
  • Menu Recommendations
  • Conflict Resolution
  • Upselling Techniques
  • ID Verification
  • Cash Drawer Balancing
  • Ordering and Stocking
  • Cleaning and Sanitizing
  • Written and Verbal Communication

Timeline

Online Grocery Clerk

Pavillions
08.2023 - 09.2023

Child Care

Self
06.2023 - Current

Cashier, Server Stocker

Sanchos Tacos
08.2021 - 09.2022

Animal Caretaker

Self
06.2021 - Current

High School Diploma -

Los Alamitos High School

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Simau Paisa