Dynamic Operations Manager with a proven track record at CVS Pharmacy, excelling in operational efficiency and customer service. Successfully streamlined merchandising processes, enhancing sales growth and customer satisfaction. Adept at team leadership and problem-solving, fostering a collaborative environment while ensuring optimal inventory management and cash handling.
Streamlined merchandising of new products to drive sales growth. Performed regular inventory checks in stockroom for optimal stock levels. Removed outdated products to improve customer satisfaction and turnover rates. Processed daily deliveries promptly to maintain consistent inventory flow. Delivered exceptional customer service to enhance shopping experiences. Managed cash handling operations for secure financial transactions. Executed opening and closing tasks to ensure smooth business operations. Supported team development through hiring initiatives and team building efforts.
Collected payments and processed vehicle changes efficiently. Faxed proof of coverage to ensure timely delivery. Advised customers on coverage limits to clarify policy details. Responded to customer inquiries regarding policies to enhance understanding.
Processed new shipments of merchandise to ensure timely availability for customers. Merchandised and set up new displays to enhance product visibility. Established department advertisements to promote sales effectively. Developed department schedules within budgeted hours to optimize staffing efficiency. Supervised footwear department in manager's absence, maintaining operational continuity.