Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Besides PCT experiences, I am also driven and decisive Intake Specialist/HR hiring specialist offering 4+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Providence Alaska Medical Center
Anchorage, AK
03.2023 - 02.2024
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Organized supplies in order to maintain adequate stock levels throughout shift.
Conducted safety rounds regularly to ensure safe environment for patients.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Patient Care Technician
Alaska Regional Hospital
Anchorage, AK
05.2021 - 03.2023
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Recorded patient conditions and vital signs before and after medical operations.
Assisted with patient admissions, discharges and transfers.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Restocked unit frequently with necessary medical supplies.
Kept instruments and equipment clean and sanitized.
Notified senior staff of patient emergencies to optimize outcomes.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered patient call signals and signal lights to determine patients' needs.
Provided physical support to assist patients with bathing, dressing and toileting.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Direct Support Professional
Northbridge LLC
Anchorage, AK
11.2018 - 05.2022
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Facilitated social interactions between participants and their peers in the community.
Accompanied individuals on outings to promote independence and integration into the community.
Assisted in planning and implementing recreational activities for participants.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided guidance and support to ensure safety of individuals served.
Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Collaborated with other staff members to develop individualized service plans for each participant.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Developed relationships with families of those receiving services to ensure continuity of care.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Supervised medication administration, personal hygiene and other activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Hiring Specialist
Department of Human of Resources
Pago Pago, American Samoa
12.2009 - 06.2014
Developed and implemented recruitment strategies to attract qualified candidates.
Analyzed job postings and identified potential sources of talent.
Conducted interviews with candidates, evaluated qualifications, and provided feedback to hiring managers.
Created job descriptions for open positions and updated existing job descriptions as needed.
Collaborated with hiring managers to determine staffing needs and identify appropriate recruitment channels.
Maintained accurate records in the applicant tracking system throughout the recruitment process.
Assisted in onboarding new hires by preparing orientation materials and conducting orientations for new employees.
Attended career fairs, networking events, college visits, and other recruiting activities to source potential candidates.
Established relationships with external recruiters to support candidate sourcing efforts.
Reviewed resumes and applications submitted by applicants against established criteria for each position.
Provided guidance regarding compensation packages to ensure competitive offers are made to successful candidates.
Managed communication between internal stakeholders during the recruitment process.
Researched industry trends related to salary ranges, benefits packages., to ensure competitiveness of employer offerings.
Organized pre-employment assessments such as background checks, drug tests, skills tests. prior to making an offer of employment.
Advised hiring managers on best practices related to interviewing techniques and selection decisions.
Prepared detailed reports on all aspects of the recruitment process including time-to-fill metrics and cost-per-hire figures.
Participated in development initiatives aimed at improving the efficiency of recruiting processes.
Provided support for employee referrals programs within organization units or departments.
Responded promptly to inquiries from applicants regarding their status in the hiring process.
Negotiated terms of employment contracts with successful candidates.
Hired employees and processed hiring-related paperwork.
Education
Associate of Arts - Liberal Arts And General Studies
American Samoa Community College
Pago Pago, AS
12-2008
Bachelor of Arts - Human Resources
Argosy University
Orange, CA
Skills
Feeding Assistance
Emergency Response
Specimen Collection
ADL Support
Information Protection
Patient Education
Mobility Assistance
Vital Signs Monitoring
Basic Nursing Care
Blood Glucose Monitoring
Patient Services
File Management
Office Administration
Meeting Support
Data Entry
Positive and Professional
Verbal and Written Communication
Workload Management
Administrative Duties
Administrative Tasks
Spreadsheet Software
Application Assessments
Client Intake
Claims Processing
Intake Assessment
Eligibility Review
Empathic Communication
Critical Thinking Skills
Follow-Up Skills
Case Management
Timeline
Patient Care Technician
Providence Alaska Medical Center
03.2023 - 02.2024
Patient Care Technician
Alaska Regional Hospital
05.2021 - 03.2023
Direct Support Professional
Northbridge LLC
11.2018 - 05.2022
Hiring Specialist
Department of Human of Resources
12.2009 - 06.2014
Associate of Arts - Liberal Arts And General Studies