Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

SIMEGN H AYANA

Minneapolis,MN

Summary

Actively seeking a customer service, warehouse or cleaning position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. SKILLS & ABILITIES Patience and Attentiveness to understand and accomplish tasks Clear Communication Skills to build rapport Knowledge of the Product Ability to Use "Positive Language" ... Time Management Skills. Efficient worker in team or individually Ability to "Read" Customers.

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.

Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.

Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Dependable [Job Title] with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Reliable personal care professional bringing [Number] years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Multi-talented Personal Care Aide with [Number] years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, [Task] and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options.

Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

16
16
years of professional experience

Work History

Direct Support Professional

Royalty Healthcare Group
Minneapolis, MN
12.2021 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided guidance and support to team members on a daily basis.
  • Assisted in creating and implementing new policies and procedures.
  • Identified areas of improvement within the organization and developed strategies to address them.
  • Developed training materials for staff members and conducted trainings as needed.
  • Facilitated problem-solving sessions with team members to resolve conflicts.
  • Monitored employee performance, providing feedback and coaching when necessary.
  • Maintained up-to-date records of all staff activities.
  • Conducted interviews with prospective employees, making hiring decisions based on qualifications.
  • Organized weekly meetings to discuss progress towards organizational goals.
  • Created reports summarizing team performance against objectives set by management.
  • Analyzed data related to customer satisfaction surveys, identifying trends and opportunities for improvement.
  • Developed strong relationships with internal stakeholders, vendors, customers.
  • Prepared presentations for senior leadership regarding team initiatives or projects.
  • Coordinated events such as conferences or seminars involving external speakers or participants.
  • Actively participated in industry forums and networking events to stay abreast of current trends.
  • Researched best practices for developing teams and implemented them within the organization.
  • Served as a mentor to junior team members, providing advice on career development strategies.
  • Collaborated with other departments within the organization to ensure effective communication between teams.
  • Managed workloads among team members to maximize efficiency while minimizing errors.
  • Developed and implemented strategies to improve team performance and productivity.
  • Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
  • Directed the recruitment process for new employees, including interviewing and selecting candidates.
  • Monitored workflow processes and identified areas of improvement.
  • Provided guidance and support to team members on operational issues.
  • Ensured compliance with organizational policies and procedures.
  • Assessed team performance against established goals and objectives.
  • Coached and mentored individuals on professional development goals.
  • Identified training needs for staff members and developed appropriate programs.
  • Facilitated collaboration between departments to ensure successful project completion.
  • Fostered a positive work environment by recognizing individual achievements.
  • Maintained up-to-date knowledge of industry trends in order to apply best practices.
  • Analyzed data to make decisions related to personnel management.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to customer questions regarding products, prices and availability.
  • Coordinated employee schedules according to shift changes and availability.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Organized events for staff engagement activities such as team building exercises.

Assembly Technician

Amazon
Minneapolis, MN
01.2021 - 08.2023
  • Assembled and tested mechanical components, such as motors, pumps, valves, and other equipment, according to manufacturer's specifications.
  • Verified the accuracy of assembly work using measuring instruments and gauges.
  • Performed maintenance on machinery used in assembly operations.
  • Read and interpreted blueprints to determine component parts needed for each assembly.
  • Operated various hand tools and power tools to assemble components.
  • Tested electrical systems by connecting them to power sources and testing continuity.
  • Repaired or replaced defective parts during the assembly process.
  • Installed wiring harnesses and attached connectors to complete electrical assemblies.
  • Utilized a variety of fasteners including screws, bolts, rivets, clamps for proper installation of components.
  • Inspected completed assemblies for defects prior to shipment.
  • Monitored inventory levels of components used in the assembly process.
  • Maintained detailed records of all production activities related to assembly operations.
  • Provided technical assistance with troubleshooting issues related to the assembly process.

Dietary Aide

HCMC
Minneapolis, MN
07.2022 - 07.2023
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Ensured that all food was prepared according to established health standards.
  • Kept records of meal service for accurate billing.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Observed special diets prescribed by physicians or nutritionists.

Airport MSP
08.2019 - 04.2020
  • Warehouse, dishwasher, foodservice, clean floor and kitchen equipment

AMAZON WAREHOUSE
06.2018 - 07.2019
  • Worked sortation, packaged, scanned labels etc

APPLE COMPANY, PACKAGING
BUFFALO, NEW YORK
01.2018 - 04.2018
  • Counted and packaged products as they moved down the conveyor belt in a fast-paced production environment
  • Used scissors to “fine-tune” finished products, taped and labeled boxes correctly and accurately in order to prepare for shipping

FASHION EXPRESS, CUSTOMER SERVICE
, MN
08.2017 - 12.2017
  • Maintained clean, appealing sales floor
  • Helped customers locate products
  • Performed daily cleaning duties.

CLEANER, NEKEMTE

NEKEMTE REFERRAL HOSPITAL
, ETHIOPIA
01.2008 - 02.2016
  • Safely used cleaning chemicals in order to properly sanitize equipment, surfaces and general hospital items
  • Wore PPE (Personal Protective Equipment) to maintain sanitary environment
  • Provided great customer service and assistance to make patients feel at ease

Education

ACCOUNTING -

NEKEMTE TECHNICAL

ROAD -

DIPLOMA -

HIGH SCHOOL DIPLOMA -

NEKEMTE HIGH SCHOOL

Skills

  • ADL Support
  • Progress Documentation
  • Care Delivery
  • Appointment Scheduling
  • Direct Patient Care
  • Chronic Disease Management
  • Indirect Patient Care
  • Transportation
  • Patient Management
  • Client Documentation
  • Behavioral Management
  • Patient Assessments
  • Compassionate Client Care
  • Case Management Experience
  • Goal Setting
  • Client Transportation
  • Nutrition
  • Medical Records Management
  • First Aid and Safety
  • Care Plan Assessment
  • Report Generation
  • Behavior Redirection
  • Community Activities
  • Health Services
  • Infection Control Procedures
  • Healthcare
  • Knowledge of State Regulations
  • Client Safety and First Aid
  • Care Plan Management
  • Charting and Documentation
  • Quality Program Protocols
  • Medication Administration
  • Client Support
  • Crisis Management
  • Patient Care
  • Clinical Quality Program Standards
  • Patient Education

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Dietary Aide

HCMC
07.2022 - 07.2023

Direct Support Professional

Royalty Healthcare Group
12.2021 - Current

Assembly Technician

Amazon
01.2021 - 08.2023

Airport MSP
08.2019 - 04.2020

AMAZON WAREHOUSE
06.2018 - 07.2019

APPLE COMPANY, PACKAGING
01.2018 - 04.2018

FASHION EXPRESS, CUSTOMER SERVICE
08.2017 - 12.2017

CLEANER, NEKEMTE

NEKEMTE REFERRAL HOSPITAL
01.2008 - 02.2016

ACCOUNTING -

NEKEMTE TECHNICAL

ROAD -

DIPLOMA -

HIGH SCHOOL DIPLOMA -

NEKEMTE HIGH SCHOOL
SIMEGN H AYANA