Simei Chen
Sacramento,CA
Summary
The main courses I have taken in school were Intermediate Microeconomics, Economic Development, Business Law, Managerial Accounting, and Economic Statistics. Besides that, I am proficient in Microsoft Office suite. Also, I am a bilingual person from China, so I am good at Mandarin and Cantonese and have the ability to read, speak, write, and translate. I have worked as a waitress supervisor in a restaurant for 5 years, so I am able to train new staffs and have strong decisiveness. I have also worked as a Chinese tutor, so I am good at communicating with students and guiding them to learn Chinese.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
Golden Dragon Restaurant
2018.07 - 2023.07
- Greeted new customers, discussed specials, and took drink orders.
- Monitored dining rooms for seating availability as well as service.
- Trained new staff members on serving customers, running food and using POS system.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Handled customer complaints professionally.
- Operated cash register for cash and credit card transactions
- Assisted customers with returns, refunds and resolving transaction issues.
- Sorted out the transaction amount of each shift and report to the manager.
Tutor
Family Business
2017.09 - 2017.12
- Mentored and coached students with school Chinese assignments.
- Motivated students to develop competency in speaking, reading Chinese by listening to the Chinese music and stories.
- Planned, prepared and delivered creative, dynamic lessons, activities and materials for students, such as games, words card, and attending traditional Chinese activities .
Education
Bachelor of Science - Managerial Economics
University of California - Davis
Davis, CA06.2026
Skills
- Interpersonal skills
- Complaint handling
- Cash handling
- Organizational skills
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Waitress Supervisor
Golden Dragon Restaurant
2018.07 - 2023.07
Tutor
Family Business
2017.09 - 2017.12
Bachelor of Science - Managerial Economics
University of California - Davis
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