Early-career airport and mailroom professional with hands-on experience in baggage handling, mail sorting, and recordkeeping. Strong team collaboration, problem solving, and clear communication support smooth daily operations. Ready to apply a willingness to learn and a focus on accurate baggage delivery.
Overview
8
8
years of professional experience
Work History
Baggage Handler
Ronald Reagan National Airport
Arlington , VA
01.2023 - 09.2026
Loaded baggage onto aircraft to ensure timely departures.
Directed bags to correct flights and destinations.
Operated baggage carts and conveyor systems safely.
Sorted checked bags for baggage claim delivery.
Resolved issues with delayed, missing, and misrouted luggage enhancing customer satisfaction.
Responded to customer inquiries about lost or delayed baggage.
Ensured compliance with airport safety and security regulations to maintain a secure environment.
Collected, sorted and checked baggage tags against flight lists.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Mailroom Clerk
The Club House
Washington, DC
07.2018 - 11.2019
Received and sorted incoming mail, packages, and courier deliveries.
Sorted incoming mail and packages for Club House departments and member services
Delivered interoffice correspondence across clubhouse offices and event spaces..
Prepared outgoing mail, labels, and postage for club operations
Coordinated with front desk staff on member letters and notices
Organized storage areas for mail, supplies, and delivery materials
Maintained mailroom cleanliness and orderly workflow for daily clubhouse activity
Fulfilled requests for mailing services to enhance interdepartmental communication. from other departments for mailing services.
Assisted with customer inquiries regarding postal services to ensure satisfaction.
Worked closely with other departments to coordinate timely distribution of documents or materials through the mailroom system.