Simeon Thomas
St. Louis,MO
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
6
6
years of professional experience
Work History
Protective Services Specialist
QuickTrip
10.2021 - Current
- Designated responder for security for incidents that occur within and upon store property
- Maintains confidentiality of sensitive information
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Mental Health Technician
Gateway Regional Medical Center
04.2021 - 10.2021
- Administered, observed, and documented direct patient care
- Designed and implemented group therapy sessions.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Public Safety Armed Officer
Barnes Jewish Hospital
07.2018 - 04.2021
- Preventing financial loss caused by theft and fraud
- Review of CCTV
- Prepared case and incident reports, preserving evidence accordingly.
- Managed access control systems to ensure only authorized personnel entered restricted areas.
- Supported the organization''s objectives through diligent attention to detail in daily tasks such as completing paperwork accurately and following departmental guidelines.
- Demonstrated exceptional decision-making abilities under high-pressure circumstances, resolving crises effectively while minimizing risk to public safety.
- Maintained professionalism while interacting with diverse populations, treating all individuals fairly regardless of background or circumstance.
- Utilized conflict resolution skills to deescalate tense situations, prioritizing diplomacy whenever possible.
- Exhibited adaptability in adjusting security plans as needed during rapidly-evolving situations.
Education
St. Louis Division Armorer -
Bachelor of Science in Psychology -
CENTRAL METHODIST UNIVERSITY
ST. LOUIS, MO08.2017
Skills
- Division Armorer
- Primary Responder
- Preparation of Detailed and Accurate Reports
- Professionalism
- Muti-tasking
- Leadership
- Detail Orientated
References
Available upon request
Timeline
Protective Services Specialist
QuickTrip
10.2021 - Current
Mental Health Technician
Gateway Regional Medical Center
04.2021 - 10.2021
Public Safety Armed Officer
Barnes Jewish Hospital
07.2018 - 04.2021
St. Louis Division Armorer -
Bachelor of Science in Psychology -
CENTRAL METHODIST UNIVERSITY