Simetta Honer
Leesburg,FL
Summary
Strong decision maker who understands the importance of smooth and efficient daily operations with care and compassion and outstanding Customer satisfaction results. Creative problem-solver, accountable, and responsible with excellent time management skills. Knowledgeable Case Manager experienced in group and individual counseling, case management and conflict resolution to strengthen families. Background in applying sound judgment and independent discretion to provide quality mental health services to achieve client objectives, Master's in Business Administration, valid Florida driver's license and established history of counseling children, adolescents and teens.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Family Service Coordinator
Early steps
09.2023 - 04.2024
- Enhanced family well-being by conducting comprehensive assessments and creating tailored service plans.
- Improved access to community resources for families, through establishing strong partnerships with local organizations.
- Increased parental involvement in children''s education by organizing workshops and seminars on relevant topics.
- Ensured timely delivery of services by monitoring progress and adjusting case plans as needed.
- Facilitated healthy family dynamics by providing ongoing support and guidance to parents and caregivers.
- Reduced barriers to service access for families through diligent outreach efforts, connecting them with appropriate resources.
- Contributed to the development of program policies and procedures, ensuring compliance with state regulations and best practices.
Dependency Case Manager
DCF/ Camelot Community Care
10.2022 - 09.2023
- Improved family stability by conducting comprehensive assessments and developing individualized case plans.
- Enhanced child safety by collaborating with multidisciplinary teams to address risk factors and implement interventions.
- Achieved timely permanency for children through diligent monitoring of case progress and regular communication with caregivers, service providers, and legal representatives.
- Provided support to families in crisis by coordinating emergency services and appropriate resources.
- Built strong partnerships with community organizations to ensure access to necessary resources for families served.
- Promoted family reunification by implementing tailored services designed to strengthen parent-child relationships and address barriers to reunification.
- Maintained accurate documentation of all case management activities for compliance with state regulations and agency policies.
- Delivered ongoing training on topics such as child development, positive discipline techniques, and substance abuse prevention for caregivers in the program.
- Facilitated successful transitions for youth aging out of foster care by connecting them with educational opportunities, employment resources, housing assistance, and supportive adults in their lives.
Child Protective Investigator
Department of Children and Families
11.2021 - 08.2022
- Improved child safety by conducting thorough investigations into allegations of abuse and neglect.
- Enhanced family support systems by connecting families with appropriate resources and services.
- Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
- Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
- Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
- Promoted positive outcomes for children by addressing barriers to reunification with their families.
- Developed and maintained strong working relationships with community partners to facilitate effective case management.
- Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
Child Case Manager
LifeStream Behavioral Center
01.2019 - 08.2021
- Improved child well-being by implementing individualized case management plans.
- Collaborated with families to create and maintain safe home environments for optimal child development.
- Enhanced communication between service providers, ensuring streamlined support for children and families.
- Monitored progress of children under care, adjusting case plans accordingly for maximum results.
- Conducted comprehensive assessments to identify specific needs and appropriate services for each child.
- Advocated for children''s rights in court proceedings, ensuring the best interests were always prioritized.
- Coordinated multidisciplinary team meetings to review cases and develop comprehensive strategies for child success.
- Provided crisis intervention and support during emergency situations, maintaining child safety and welfare at all times.
- Developed strong relationships with community resources to facilitate access to essential services for families in need.
- Maintained timely documentation of case activities, enabling accurate tracking of progress and outcomes.
Program Assistant
Boys & Girls Club of America
06.2015 - 01.2019
- Boosted program enrollment by creating targeted marketing materials and engaging outreach initiatives.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to deadlines.
- Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Supported the development of new programs through thorough research and analysis of industry trends.
Teacher’s Assistant/ ESE Clerk
Beverly Shores
11.2015 - 01.2017
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Merchandise Seller
Oui Vend
08.2006 - 01.2014
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
- Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
Education
Master of Business Administration -
Columbia Southern University
Orange Beach, AL01.2016
Bachelor of Science: Business Management -
Columbia Southern University
Orange Beach, AL01.2012
Associate of Applied Science: Business -
Columbia Southern University
Orange Beach, AL01.2010
Skills
- Proven patience and self-discipline
- Intake Experience
- Service planning
- Family Support
Certification
- CPR Certification
- First Aid Certification
- Provisional Certified Behavioral Health Case Manager
References
Available Upon Request
Timeline
Family Service Coordinator
Early steps
09.2023 - 04.2024
Dependency Case Manager
DCF/ Camelot Community Care
10.2022 - 09.2023
Child Protective Investigator
Department of Children and Families
11.2021 - 08.2022
Child Case Manager
LifeStream Behavioral Center
01.2019 - 08.2021
Teacher’s Assistant/ ESE Clerk
Beverly Shores
11.2015 - 01.2017
Program Assistant
Boys & Girls Club of America
06.2015 - 01.2019
Merchandise Seller
Oui Vend
08.2006 - 01.2014
Master of Business Administration -
Columbia Southern University
Bachelor of Science: Business Management -
Columbia Southern University
Associate of Applied Science: Business -
Columbia Southern University
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