Results-driven [Job Title] leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent.
Overview
13
13
years of professional experience
6
6
Certification
Work History
Senior Human Resources Business Partner
Kaur Express Inc.
12.2022 - 07.2023
Hired for recruiting and employee engagement
Reports to the CEO
Leadership: Created a more diverse and inclusive environment by spearheading four events for FY23 that created opportunities to foster inclusivity by holding cultural celebrations, delivering workshops on unconscious bias, and holding panel discussions on diversity in the workplace
Collaboration and Critical Analysis: Gained stakeholder buy-in to unlock a 35% increase in customer satisfaction and a 20% improvement in employee productivity by restructuring and optimizing the business model and processes based on market research and competition
Operational Excellence: Drove a 75% increase in customer satisfaction by improving team efficiency by implementing and adopting a Transportation Management System (TMS) that streamlined dispatching
Operational Excellence: Enabled a stronger workforce and team performance by transforming the recruiting and hiring process, attracting diverse top talent, and ensuring a seamless candidate experience.
Recruiting Project Manager
Elastic
10.2021 - 11.2022
Hired to develop and manage onboarding and other aspects of the company's inaugural 'early talent program' focusing on diversity and inclusion
Reported to Head of Global TA
Leadership: Drove accelerated skill development and employee engagement, achieving 98% retention by delivering an inclusive onboarding experience from day 1 and integrating a buddy mentorship experience
Collaboration: Secured a diverse cohort of 42 early talent hires by partnering with talent branding and other teams to implement innovative recruitment strategies, such as targeted virtual career webinars and social media campaigns, to attract diverse candidates
Critical Analysis: Provided valuable insights to leaders around the company that refined diversity programs and policies by working with cross-functional teams to ensure the confidentiality, accuracy, and security of DEI data collected and then analyzing the impact of initiatives in promoting diversity in leadership roles
Operational Excellence: Reduced program cost-per-hire by 44% by streamlining the interview process to orchestrate 350+ monthly global interviews.
Senior Assessment Advisor
Five Keys Schools and Programs
11.2020 - 10.2021
Responsible for leveraging program insights to guide students and staff on improving academic achievement
Collaboration: Grew opportunities for students to transition to college or the workforce by cultivating relationships with local universities, student organizations, and employers
Critical Analysis: Utilized strong data collection, analysis, and presentation skills to navigate complex systems to ensure equitable access to education and promote educational excellence.
Family Engagement Specialist
LA County Department of Children and Family Services
02.2018 - 10.2021
Government agency involved in investigating child welfare and abuse allegations, foster care, and adoption
Managed the community of possible foster and adoptive families
Leadership: Provided emotional support to help families navigate challenging situations, fostering resilience and ensuring children with special needs received the necessary support
Collaboration: Built and expanded a diverse network of potential adoptive and foster parents through proactive relationship cultivation and developing new strategic community organization partnerships
Collaboration: Coordinated workshops and other initiatives with community partners to drive awareness and engagement with the organization
Critical Analysis: Conducted thorough assessments, addressing challenges related to placement to find suitable homes and comply with foster care requirements.
Academic Success Program Manager
Five Keys Schools and Programs
02.2019 - 11.2020
Promoted to lead initiatives focused on diversity and inclusion of program reach
Leadership: Seamlessly transitioned from in-person to virtual during COVID by creating comprehensive job aids in conjunction with rapid training and onboarding of staff
Collaboration: Enabled a more inclusive and supportive learning environment by creating workshops that address cultural awareness, sensitivity, and effective communication with diverse students
Curriculum Development: Drove a 40% increase in student academic achievement and successful correctional facility release transitions by designing and implementing a comprehensive and transformational program with academics, housing, access to employment, and community resources.
Lead Instructor
Five Keys Schools and Programs
10.2016 - 02.2019
Hired to create innovative programs, design effective curricula, and implement strategic recruitment strategies at a new site
Reported to the site principal
Collaboration: Developed a strong pipeline of prospective students, 50+ on the waitlist, by cultivating strategic partnerships with parole officers, social workers, public defenders, and community partners
Critical Analysis: Achieved the highest number of seniors graduating for 2 consecutive years by conducting ongoing assessments to tailor the curriculum to meet diverse needs
Curriculum Development: Retained 85% of students through implementing a dynamic project-based curriculum that increased student engagement.
Reproductive Specialist III
Planned Parenthood Federation of America
08.2015 - 10.2016
Global provider of reproductive and sexual healthcare and sexual education
Hired to provide comprehensive family planning and prenatal services
Reported to the Assistant Division Director
Collaboration: Established patient trust to ensure clear and open communication about healthcare options by displaying compassion and a non-judgmental attitude
Collaboration: Built authentic relationships within diverse communities by fostering inclusivity and promoting knowledge about sexual health, contributing to the well-being of BIPOC and LGBTQ+ youth
Training: Developed and delivered high-quality, culturally responsive education programs on reproductive health and Planned Parenthood services to diverse community groups.
Human Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest EliminationHuman Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest Elimination