Dedicated CNA with extensive experience at Charter Senior Living, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance resident satisfaction through effective communication and emotional support. Recognized for implementing process improvements that streamlined documentation and improved care delivery, ensuring compliance with HIPAA regulations.
Overview
20
20
years of professional experience
Work History
CNA/Resident Assistant
Charter Senior Living
Towson, MD
03.2026 - Current
Monitored vital signs and reported any changes to nursing staff promptly.
Maintained cleanliness and organization of resident living areas to promote hygiene.
Documented patient care activities accurately in electronic health records.
Collaborated with healthcare team to develop personalized care plans for residents.
Provided emotional support to residents, fostering a compassionate environment.
Trained new staff on best practices for resident care and safety protocols.
Implemented efficiency improvements in routine tasks, enhancing overall workflow quality.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA/Medication Technician
Arden Courts
Towson, MD
03.2021 - 03.2026
Monitored vital signs and reported changes to nursing staff for timely interventions.
Implemented individualized care plans to enhance residents' quality of life.
Collaborated with multidisciplinary teams to ensure holistic resident support and safety.
Provided compassionate care to assist residents with daily living activities.
Streamlined documentation processes to enhance accuracy and compliance with regulations.
Led initiatives to improve resident engagement through activities and social programs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Direct Support Professional/medication Technician
Progress Unlimited Inc
03.2017 - 03.2021
Assisted individuals with daily living activities, promoting independence and personal growth.
Implemented individualized support plans tailored to unique client needs and preferences.
Collaborated with multidisciplinary teams to coordinate care and enhance service delivery.
Monitored client progress, documenting changes in behavior and development for review.
Trained new staff on best practices for client interaction and support techniques.
Advocated for clients' rights, ensuring access to necessary resources and services.
Developed engaging recreational activities to encourage social interaction among clients.
Conducted regular assessments of client environments to ensure safety and comfort.
Medicine Technician/house Manger
Unified Community Connections
05.2011 - 07.2017
Performed routine equipment calibrations to ensure operational accuracy and compliance with safety standards.
Assisted in the maintenance of medical equipment, reducing downtime and enhancing service delivery.
Trained junior staff on proper handling and operation of diagnostic tools, fostering a culture of safety and efficiency.
Implemented process improvements that streamlined workflows, resulting in enhanced patient care delivery.
Led team initiatives to optimize equipment usage, increasing overall productivity within the facility.
Conducted regular inspections and preventive maintenance on medical devices to extend lifespan and reliability.
Collaborated with healthcare professionals to troubleshoot technical issues, ensuring minimal disruption to patient services.
Developed training materials for new technicians, improving onboarding experience and knowledge retention among staff.
Assisted in developing departmental policies and procedures, contributing to a safer work environment for all staff members.
Provided exceptional customer service while assisting patients at the pharmacy counter or over the phone regarding medication inquiries or concerns.
Collaborated with healthcare professionals to optimize patient treatment plans and achieve positive outcomes.
Supported the development and implementation of innovative patient education materials designed to promote medication adherence and positive health outcomes.
Improved patient care by accurately preparing and dispensing medications in a timely manner.
Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
Hous3 Counselor/Medication Technician
Family Services
02.2006 - 08.2011
Facilitated individual and group counseling sessions to address client needs and promote mental well-being.
Developed tailored treatment plans in collaboration with clients to ensure effective support strategies.
Provided crisis intervention services, helping clients navigate immediate emotional challenges and stabilize situations.
Conducted assessments to identify client issues, utilizing evidence-based tools for accurate diagnoses.
Coordinated referrals to community resources, enhancing client access to additional support services.
Mentored junior counselors, fostering skill development and promoting best practices in counseling techniques.
Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
Improved client coping mechanisms with introduction of evidence-based practices.
Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
Resident Assistant / Certified Nursing Assistant (CNA) at Roscoe Nursing and Rehabilitation CenterResident Assistant / Certified Nursing Assistant (CNA) at Roscoe Nursing and Rehabilitation Center