SIMO SBIHI
Clifton,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Project Manager Team Leader
Monument Home Care
02.2021 - Current
- Designed, documented, and executed system upgrades and patch management that pertain to Salesforce.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Set up and controlled user access levels across databases to protect important data.
Lead Project Manager
Kreative Technologies
02.2018 - 01.2021
- Implemented and lead a team of over 50 people that accelerated outbound sales cycle by designing and implementing customer acquisition platform for training and managing technical and IT teams
- Mitigated diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Provided detailed technical and operational requirements to address project challenges, consistently meeting deliverables and meeting deadlines.
General Manager
Guapos Restaurant
06.2014 - 01.2018
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends and competitor activities to create competitive advantages.
Managing Partner
Penn Quarter Tavern, DC
06.2008 - 12.2013
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Maintained positive relationships with local community and government officials.
Account Executive Corporate Executive
Corporate Executive Board
09.2005 - 05.2008
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Resolved issues promptly to drive satisfaction and enhance customer service
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Education
Bachelor of Science - INTERNATIONAL BUSINESS
GEORGE WASHINGTON UNIVERSITY
WASHINGTON DC05.2004
Skills
- C Certified
- Microsoft Word, Excel, PowerPoint, and Outlook
- Salesforce Admin Certified
- Fluent in Arabic
Timeline
Project Manager Team Leader
Monument Home Care
02.2021 - Current
Lead Project Manager
Kreative Technologies
02.2018 - 01.2021
General Manager
Guapos Restaurant
06.2014 - 01.2018
Managing Partner
Penn Quarter Tavern, DC
06.2008 - 12.2013
Account Executive Corporate Executive
Corporate Executive Board
09.2005 - 05.2008
Bachelor of Science - INTERNATIONAL BUSINESS
GEORGE WASHINGTON UNIVERSITY
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