Simon Benichou

Jobs duties included, but were not limited to, daily operation of 17 midway games, all purchasing and merchandising, hiring/hr for all midway games, maintaining budgeted numbers, and oversite of cost of goods and payroll.

Jobs duties including, but were not limited to, managing 17 food and beverage locations, 4 full-service restaurants including 2 water parks, catering. a retail store, and 41 Midway games.

• Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
• Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
• Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
• Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
• Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
• Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
• Conducted hands-on training in use of Servesafe, demonstrating proper technique and safety protocols.
• Maintained highest standards for beverage quality and service.
• Responded to customer complaints, addressing concerns and distress with amicable interactions.