Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Simon Garcia

Summary

Detail-oriented and customer-focused Home Theater Specialist with a proven track record in boosting sales, delivering exceptional technical support, and ensuring client satisfaction. Skilled in troubleshooting, sales strategy, and team collaboration with additional expertise in network systems and cybersecurity. Bilingual in French and English.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Theater Installer

Best Buy, Geek Squad
06.2024 - Current
  • Install and optimize home theater systems, computers, and electronics for seamless performance.
  • Operated tools, equipment, and machinery according to safety standards.
  • Troubleshooting connectivity, audiovisual, and technical issues, ensuring high customer satisfaction.
  • Maintain accurate documentation of installations and service calls.
  • Stay updated on emerging technologies to provide cutting-edge solutions and advice.
  • Laid out materials and system components to prepare for installation.

LG Home Theater Specialist (VPL)

Best Buy
10.2022 - 06.2024
  • Promoted within six months for exemplary sales performance.
  • Increased LG sales from mid-range to top-performing levels in the micro-market, consistently ranking in the top 5.
  • Delivered expert guidance on LG products, tailored to customer needs, and enhanced brand recognition.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Server / Cashier

Rendez-Vous French Bakery
10.2017 - 12.2022
  • Provided excellent customer service by managing orders, serving food, and handling cash transactions.
  • Welcomed customers and helped determine their needs.
  • Ensured a smooth operation of to-go sales and maintained a welcoming atmosphere.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Associate of Science - Network Systems Technology

State College of Florida
Bradenton, FL
08-2026

Skills

    Technical Proficiency: Windows, macOS, iOS, computer hardware, mobile devices, Microsoft Office Suite (Excel, Word)

    Customer Service: Sales, communication, troubleshooting, and client relationship management

    Problem Solving: Network analysis, cybersecurity fundamentals, and system optimization

    Languages: Fluent in French and English

Certification

• Driver's License

• Digital Media Technology

Timeline

Home Theater Installer

Best Buy, Geek Squad
06.2024 - Current

LG Home Theater Specialist (VPL)

Best Buy
10.2022 - 06.2024

Server / Cashier

Rendez-Vous French Bakery
10.2017 - 12.2022

Associate of Science - Network Systems Technology

State College of Florida

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Simon Garcia