Simon Georgieff
Keizer,OR
Summary
Driven professional with a proven track record in high-stress customer service environments, notably at Domino's Pizza. Excelled in resolving customer complaints, enhancing loyalty, and streamlining online order processes. Demonstrates exceptional communication skills and a rapid working pace, adept at managing escalated calls and providing informed product recommendations.
Overview
3
3
years of professional experience
Work History
Professional Development
04.2023 - Current
I made the decision to shift my focus to my education and work on my career options.
Customer Service Representative
Domino's Pizza
02.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Mcnary High School
Keizer, OR01.2024
Skills
- Working Quickly
- Handling Customers
- Answering the phone and communication
- Working with Food and Beverages
Objectives
- Work part-time and help build my career as I prepare my plans for college.
- Gain more experience working with customers.
- Help build my savings with a steady job.
Timeline
Professional Development
04.2023 - Current
Customer Service Representative
Domino's Pizza
02.2022 - 04.2023
High School Diploma -
Mcnary High School