Simon Gonzalez, Jr.
San Antonio
Summary
Dynamic professional with a proven track record in small business operations and customer relations at SCG Consulting, LLC. Expert in strategic planning and relationship building, I enhanced client satisfaction and retention through exceptional service and efficient processes. Skilled in inventory management, I fostered a culture of excellence and accountability within teams.
Overview
21
21
years of professional experience
Work History
Owner
SCG Constulting, LLC
04.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
Combact Medic Division NCOIC
US Army
12.2021 - 04.2024
- Mentored junior instructors, sharing best practices and techniques for more effective teaching methods.
- Enhanced trainee performance by incorporating hands-on exercises and real-world scenarios into training sessions.
- Assisted in the development of comprehensive training programs, resulting in improved trainee skill sets and overall capabilities.
- Evaluated trainee progress regularly, providing constructive feedback and tailored instruction to ensure mastery of critical skills.
Senior Enlisted Medical Advisor - 75th Ranger Regt
US Army
07.2017 - 11.2021
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Collaborated with other healthcare professionals to provide quality patient care.
- Mentored junior instructors, sharing best practices and techniques for more effective teaching methods.
- Assisted in the development of comprehensive training programs, resulting in improved trainee skill sets and overall capabilities.
- Evaluated trainee progress regularly, providing constructive feedback and tailored instruction to ensure mastery of critical skills.
- Streamlined administrative processes related to course scheduling, resource allocation, and personnel assignments for greater efficiency within the organization.
- Cultivated a culture of accountability and excellence within the unit by emphasizing the importance of individual responsibility and professionalism at all times.
- Served as a subject matter expert for military training curriculum, providing input on content and delivery methods for maximum impact. - SCG
- Organized realistic field training exercises simulating real-life combat situations, honing decision-making skills under pressure among trainees.
- Led military personnel through rigorous physical fitness regimens, contributing to increased readiness and operational effectiveness.
- Conducted regular after-action reviews following training exercises, identifying areas for improvement and implementing changes accordingly.
Medical Platoon Sergeant - 1st Ranger Bn
US Army
12.2014 - 06.2017
- Optimized resource allocation, securing necessary supplies and equipment for the platoon''s medical needs.
- Supported the development of medical personnel by providing guidance and opportunities for professional growth within the Medical Platoon structure.
- Spearheaded initiatives to improve overall health and wellness among platoon members, implementing fitness programs and promoting preventive care strategies.
- Reduced response times in emergency situations, streamlining communication between team members and command staff.
- Enhanced situational awareness during operations by regularly updating command staff on the status of casualty rates and available resources.
- Established a high standard of medical care, adhering to strict protocols and procedures in emergency situations. (SEMA)
- Coordinated with external agencies to arrange specialized care for patients requiring advanced treatment or rehabilitation services. ACO SR MED
- Increased soldier retention rates by providing ongoing support and mentorship to junior medics within the platoon. SEMA
- Ensured timely treatment for injured soldiers, managing triage and prioritizing cases based on severity. ACO SR MED
- Strengthened partnerships with local hospitals during joint training exercises, enhancing interoperability between military personnel and civilian healthcare providers.
- Evaluated performance of subordinates regularly, offering constructive feedback and recommendations for professional growth opportunities as needed.
- Fostered a positive work environment, promoting teamwork and collaboration among platoon members through effective leadership strategies.
- Improved unit readiness by conducting comprehensive training sessions on first aid and casualty evacuation techniques.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols. PL MEDIC
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients. PL MEDIC
- Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings. PL MEDIC
- Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
- PL MEDIC
- Developed and deployed triage skills and delivered optimal emergency care in combat environments. ACO
- Delivered emergency medical treatment at point of wounding on combat battlefields. PL MEDIC
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care. AND TO RECC
- Assessed needs and conditions of assigned patients and gathered critical patient health information. RECC
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care. PL MEDIC
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations. RECC
- Discussed medical histories with patients in effort to provide most effective medical advice. RECC
- Created customized care plans, working with hospital staff and families to assess and meet individual needs. RECC
Medical Operations NCO - 75th Ranger Regt
US Army
01.2012 - 11.2014
- Improved operational efficiency by streamlining processes and implementing best practices.
- Spearheaded the development of standard operating procedures for various aspects of the unit''s daily activities.
- Collaborated with other departments to develop integrated solutions for complex problems encountered during operations planning or execution phases.
- Managed logistics operations, ensuring timely delivery of supplies and equipment to support mission requirements.
- Managed security clearance processing for personnel within the unit, ensuring compliance with relevant regulations at all times.
- Implemented quality control measures to ensure high levels of accuracy in all administrative tasks performed by personnel within the unit.
- Oversaw inventory management processes, ensuring proper tracking and accountability for all equipment assigned to the unit. ALL
- Conducted thorough after-action reviews following exercises or missions, identifying areas for improvement and implementing necessary changes to enhance future performance.
- Reduced operational costs with thorough analysis and identification of cost-saving measures. SEMA
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Handled administrative requirements, maintained records and submitted operational reports.
- Trained and mentored personnel in combat operations and tactics. SRMED
Ranger Enhanced Care Clinic NCO
US Army
01.2011 - 01.2012
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Improved patient satisfaction through effective communication and compassionate care.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
Medical Squad Leader - A Co 3rd Ranger Bn
US Army
12.2005 - 01.2011
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
- Enhanced team cohesion with regular debriefings, feedback sessions, and team-building exercises.
- Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
- Provided critical input to higher-level decision-makers during strategic planning sessions based on first-hand experiences from field operations.
- Managed logistical aspects of squad operations, ensuring all necessary supplies and resources were available for mission completion.
- Maintained property and equipment inventory and crew assignments.
- Optimized patient flow within the department by introducing streamlined triage procedures and effective resource allocation strategies.
- Streamlined medication administration processes, reducing errors and enhancing overall safety measures within the unit.
- Provided high-quality emergency medical response in time-sensitive situations, prioritizing life-saving interventions as needed.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Collaborated with other healthcare professionals to provide quality patient care.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping. PLT MED
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed. PLTMED
- Administered first-aid treatment to reduce pain and minimize risk of complications. PLTMED
- Took patient health histories and asked questions to determine cause of illness or injury.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
Platoon Medic
US Army
01.2006 - 01.2008
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
Trainee
US Army
02.2004 - 12.2005
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Education
Bachelor of Science - Sports And Health Sciences
American Military University
Charles Town, WV05-2015
Associate of Applied Arts - Computer Animation
Art Institute of Dallas
Dallas, TX03-2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Client service
- Business management
- Strategic planning
- Financial planning
- Contract management
- Budget development
- Regulatory compliance
- Talent development
- Partnership development
- Inventory management
- Inventory tracking and management
- Inventory control
- Quality assurance
- Desktops, laptops, and mobile devices
- Staff training/development
- Employee relations
- Operations oversight
Legion of Merit Award
add reasons
Timeline
Owner
SCG Constulting, LLC
04.2024 - Current
Combact Medic Division NCOIC
US Army
12.2021 - 04.2024
Senior Enlisted Medical Advisor - 75th Ranger Regt
US Army
07.2017 - 11.2021
Medical Platoon Sergeant - 1st Ranger Bn
US Army
12.2014 - 06.2017
Medical Operations NCO - 75th Ranger Regt
US Army
01.2012 - 11.2014
Ranger Enhanced Care Clinic NCO
US Army
01.2011 - 01.2012
Platoon Medic
US Army
01.2006 - 01.2008
Medical Squad Leader - A Co 3rd Ranger Bn
US Army
12.2005 - 01.2011
Trainee
US Army
02.2004 - 12.2005
Bachelor of Science - Sports And Health Sciences
American Military University
Associate of Applied Arts - Computer Animation
Art Institute of Dallas
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