Simon Islam
Jamaica,USA
Summary
Motivated and hands-on student pursuing a Bachelor of Science in Computer Engineering Technology, with diverse experience in customer support, technical repair, and maintenance. Strong problem-solving skills, excellent communication abilities, and a passion for learning new technologies. Seeking an internship or entry-level position to contribute to a dynamic team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Helper
RIT Auxiliary Services
11.2024 - Current
- - Repaired and maintained dorm furniture to ensure safe and functional living spaces
- - Diagnosed and fixed laundry machine issues, improving equipment reliability
- - Assisted with general maintenance and facilities support
Front of House Assistant
Chick-fil-A
02.2024 - 08.2024
- - Provided friendly and efficient customer service in a fast-paced environment
- - Managed front-of-house responsibilities including taking orders, serving food, and maintaining cleanliness
- - Helped resolve customer concerns promptly, contributing to a positive dining experience
Junior System Engineer
Cisco Netrider
09.2021 - 08.2022
- - Provided hardware and software support for Windows, macOS, and common applications
- - Guided individuals in learning basic computer skills, including seniors pursuing certifications
- - Troubleshot a variety of technical issues, enhancing user confidence and system performance
Education
Bachelor of Science - Computer Engineering Technology
Rochester Institute of Technology
Rochester, NY12.2027
Skills
- - Technical Tools: Oscilloscope, Multimeter, Soldering
- - Software: Microsoft Office Suite, Python, C, MATLAB
- - Hardware & Engineering Tools: VHDL, Quartus II, ModelSim, Multisim, TI MSP432
Certification
- - IC3 GS5 Computing Fundamentals
- - IC3 Digital Literacy Certification GS6
- - PBL 101 Certification
Timeline
Student Helper
RIT Auxiliary Services
11.2024 - Current
Front of House Assistant
Chick-fil-A
02.2024 - 08.2024
Junior System Engineer
Cisco Netrider
09.2021 - 08.2022
Bachelor of Science - Computer Engineering Technology
Rochester Institute of Technology
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