Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through three years of experience in office environments. History of improving processes and increasing team efficiency. Bachelor's degree in Political Science with a passion for community.
Overview
4
4
years of professional experience
Work History
Office Coordinator
NetApp
Waltham, MA
02.2022 - Current
Build strategic relationships with local leadership to align services deliveries to their business objectives and site needs.
Manage employee moves and team migrations including floor maps and seating assignments in partnership with local leadership.
Analyze occupancy/vacancy data for space planning working closely with Space Planning Manager for portfolio planning.
Provide exemplary service to both employees and customers, effectively responding to over 30 requests per day.
Assist with physical move process and other facility related tasks as assigned.
Ensures that supplies are ordered, and supply cabinets stocked and assists in coordinating mail transfer and handling.
Ensure that all operations adhere to and remains in compliance to all company policies.
Section Leader
Trader Joe's
Newton, MA
11.2020 - 02.2022
Analyze sales data and place orders accordingly to maintain inventory; both increasing sales and saving thousands of dollars throughout tenure.
Create training schedules and facilitate training of all new employees.
Efficiently manage over 50 customer interactions daily, both in person and over phone, providing specialized service based on customer needs.
Lead employees daily to facilitate organization and efficient stocking of section as well as train new employees in both customer service and inventory focused roles.
New Accounts Associate
Commonwealth Financial Network
Waltham, MA
04.2019 - 09.2020
Facilitated creation of dozens of account registrations for clients (529 plans, IRA, Corporate, 401(k), etc.).
Created and updated thousands of client accounts and facilitated transfer of thousands of dollars of funds.
Successfully learned dozens of complex procedures and utilized them daily to accomplish goals made by clients.
Spoke with clients on phone on daily basis - maintaining professionalism and friendly disposition at all times.
Collaborated with team members and management in order to reach complex goals created by both clients and upper management.
Utilized existing skills in Microsoft Office (Excel in particular) to effectively organize large data sets.
Analyzed large data sets while adhering to strict deadlines.
Contacted customers as soon as issues arose to immediately find resolution before problem escalated
Freelance Painter
Self Employed
Boston, Massachusetts
06.2018 - 04.2019
Managed to effectively create client base in area through online and door to door salesmanship.
Negotiated pricing with dozens of clients, providing affordable service while maintaining healthy profits.
Provided additional work to clients with unusual or specific requests, effectively retaining them as customers.
Worked on over 50 homes in Boston area, giving tailored customer experience based on needs of each client.
Provide clients with green labor experience, no cars are used to haul any materials.