Simon Lopez
Lansing,MI
Summary
At Ellis Cleaning Company, I spearheaded a team, enhancing operational efficiency and client satisfaction through meticulous attention to detail and adept team management. Leveraging cleaning expertise and adaptability, I significantly improved facility conditions, achieving a notable increase in cleanliness standards. My proactive approach to incorporating new technologies and addressing customer feedback underscored my commitment to continuous improvement and professionalism.
Overview
25
25
years of professional experience
Work History
Janitorial Supervisor
Ellis Cleaning Company
04.1999 - Current
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
- Streamlined operations by implementing new technologies and equipment that increased efficiency without compromising quality standards.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
- Maintained high standard of cleanliness and sanitation in high-traffic areas, preventing spread of germs and contributing to healthier environment.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Addressed customer feedback and complaints to maximize satisfaction.
Janitor
Ellis Cleaning Company
04.1999 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Education
High School Diploma - General Studies
Lansing Eastern High School
Lansing, MI06.1993
Skills
- Cleaning Expertise
- Supervisory Experience
- Team Management
- Waste disposal
- Chemical Handling
- Task Delegation
- Attention to Detail
- Multitasking Abilities
- Reliability
- Clear Communication
- Adaptability and Flexibility
- Complaints Handling
- Safety Protocols
- Professionalism
- Safety Equipment
- Continuous Improvement
Timeline
Janitorial Supervisor
Ellis Cleaning Company
04.1999 - Current
Janitor
Ellis Cleaning Company
04.1999 - Current
High School Diploma - General Studies
Lansing Eastern High School