Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
Personal Information
Other Key Achievements
Affiliations
Timeline
Generic

Simon McPhillips

Dallas

Summary

Performance-driven marketer with over 20 years of experience in technology, telecom, and consumer goods sectors. Proven ability to implement effective change management strategies that drive growth and operational efficiency. Skilled in developing high-impact marketing strategies and executing operational plans that align with brand and commercial objectives. Adept at navigating complex global organizations and thriving in fast-paced environments.

Overview

12
12
years of professional experience

Work History

VP, Head of Customer Marketing

Ericsson
01.2021 - Current
  • Created a high-performance ABM team focussing on 8 main accounts generating +/- $10BN in revenue.
  • Tailored marketing to each account using customer data and insights to develop, deliver and measure high-performance campaigns across all channels: media, events, PR.
  • Introduced new B2B marketing strategy, that was adapted from B2C experience that contributed to 20% organic growth in Q1 2025.
  • Earned trust of executive team by understanding business objectives and converting them into marketing workstreams.
  • Importantly, the marketing team registered a 91% satisfaction rate with my leadership.

Independent Marketing Consultant

The Vision Network
01.2017 - 01.2020

Independent marketing consultant, specializing in AdTech, and MarTech. Projects include:

  • Boston Consulting Group: Support Consultant on three major MarTech-related projects.
  • Private Equity Firm: advisor on the acquisition of MarTech firms.
  • Quantcast: marketing consultant for a global ad-tech company.

VP, Head of Brand & Marketing

Vodafone UK
01.2015 - 01.2017
  • Led all brand and marketing operations across the UK, improving media efficiency, marketing effectiveness and boosting team morale.
  • Designed and delivered a marketing strategy that increased EBITDA by 1.3% and moved Vodafone UK back into profitability.
  • Repositioned the brand and rolled out across all channels (digital, TV, print, OOH, in-store, CRM).
  • Increased NPS from #7 to #3 in Consumer and #3 to #1 in Enterprise sectors.
  • Increased commercial focus.
  • Formed close partnership with Sales team, improving marketing’s agility based upon commercial performance.
  • Improved media efficiency by 22%.
  • Streamlined processes to improve time to market; increased digital advertising to 50% of the media mix; appointed smaller, agile agencies to produce tactical demand generation campaigns.
  • Improved team morale.
  • Created a high-performance team by improving processes and creating a culture of commercial accountability.
  • As a result, Employee-NPS increased by +13 points.

Associate Vice President, Brand & Marketing

AT&T Business
Dallas
01.2013 - 01.2015
  • Led a customer-centric brand transformation, improved media efficiency and campaign performance.
  • Developed a marketing strategy to transform AT&T from a traditional telco to a modern technology partner.
  • Redefined the target group into six core customer needs and created tailored programmes based on each customer needs.
  • As a result, wireless connections increased by 13% as customers migrated onto higher value digital services.
  • Improved commercial marketing effectiveness by 20%.
  • Introduced a rigorous process to optimise the media budget by correlating marketing campaigns with business results.
  • Reported KPIs in weekly business performance meetings, building trust with stakeholders.
  • Overhauled CRM, data and insights.
  • Unified seven disparate data pools into one central database.
  • Improved development of communications plans tailored to customer needs.

Education

MBA -

Cambridge University
United Kingdom

BA (Hons) - Business and French

Sunderland University

Skills

  • Performance marketing
  • Marketing strategy
  • Brand development
  • Creative problem solving
  • Analytical thinking

Languages

  • English, mother tongue
  • French, Good
  • German, Good
  • Swedish, basic

Awards

  • Cannes Gold Lion, 2009, Best Integrated Campaign
  • WPP award for Econometrics
  • B2B Marketing Awards, 2004, shortlisted

Personal Information

Title: Technology and Telecoms Marketing Leader

Other Key Achievements

  • Sprint, Accountable for a budget of $1.2BN and a team of 55 people. Introduced a high-performance approach to marketing. Reported weekly to the CFO and monthly to the ET on marketing performance. Built an econometrics model that optimised customer acquisition and retention. Sprint turned around and became net-add positive within seven quarters.
  • Kimberly Clark, Helped design and delivered an innovative approach to marketing that improved marketing ROI by 16% into what was a flat market. Rolled out the program globally in 55 markets.

Affiliations

  • Marathon runner
  • North American Ambassador of Neurodiversity at Ericsson

Timeline

VP, Head of Customer Marketing

Ericsson
01.2021 - Current

Independent Marketing Consultant

The Vision Network
01.2017 - 01.2020

VP, Head of Brand & Marketing

Vodafone UK
01.2015 - 01.2017

Associate Vice President, Brand & Marketing

AT&T Business
01.2013 - 01.2015

MBA -

Cambridge University

BA (Hons) - Business and French

Sunderland University
Simon McPhillips
Want your own profile? Create for free at Resume-Now.com