Simon Meshil
Marietta,GA
Summary
Motivational leader and organizational problem-solver with expertise in supervising teams and delivering exceptional customer service. Proven track record of stepping into roles and implementing swift positive changes to drive company success. Committed to optimizing employee engagement and performance through effective training, monitoring, and morale-building techniques.
Overview
3
3
years of professional experience
Work History
Office Manager
Decatur Spine and Joint Center
08.2022 - 05.2024
- Supervised, trained and guided team by coaching on daily activities
- Enforced rules and procedures for accuracy, efficiency and safety
- Communicated daily schedule and delegated work to employees
- Interviewed patients to obtain medical histories, accurately documenting information
- Positioned x-ray imaging equipment and adjusted controls to set exposure time and distance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Front Desk Receptionist
Northwest Chiropractic
07.2021 - 08.2022
- Educated patients on quality of life benefits through routine chiropractic care
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Supported office staff and operational requirements with administrative tasks.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Doctor of Chiropractic - Chiropractic
Life University
Marietta, GA09.2023
Bachelor of Science - Exercise Science
Life University
Marietta, GA12.2018
Skills
- Training and Development
- Scheduling and Coordinating
- Budget Management
- Employee Coaching and Motivation
- Documentation and Reporting
- Team Leadership
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Customer Service
- Organizational Skills
Languages
English
Full Professional
Arabic
Professional Working
Timeline
Office Manager
Decatur Spine and Joint Center
08.2022 - 05.2024
Front Desk Receptionist
Northwest Chiropractic
07.2021 - 08.2022
Doctor of Chiropractic - Chiropractic
Life University
Bachelor of Science - Exercise Science
Life University
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