Simon Ngugi
Gilbert,AZ
Summary
Dynamic Behavioral Health Technician with extensive experience , skilled in patient care and vital sign monitoring. Proven ability to foster relationships with diverse patients while maintaining confidentiality and accurate records. Proficient in data entry and compassionate communication, ensuring optimal patient comfort and safety.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Behavioural Health Technician
Valley of Joy group home
Gilbert, AZ
03.2022 - Current
- Performed regular assessments of patient vitals, including blood pressure.
- Perform group sessions with clients.
- Foster relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets..
- Document information in patient charts, and communicate status updates to the interdisciplinary care team.
- Safeguard patient privacy with strict adherence to HIPAA protocols.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Observed patients' behaviors during recreational activities and outings.
- Assessed patient behavior, reactions and responses to treatment plans.
- Responded promptly to any emergency situations that may arise within the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Administered medications as prescribed by physician or psychiatrist.
CNA/Behavioral Health Technician
Mt Vista medical center
Mesa, AZ
03.2020 - 03.2022
- Conduct routine checks on standard patient vitals, including blood pressure, and heart rate.
- Conduct routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Foster relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Document information in patient charts and communicated status updates to interdisciplinary care team.
- Assist patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Exhibit compassionate care and communication regarding issues surrounding death and dying.
- Collect specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Engage with patient family and friends to provide courteous, efficient visit experience.
- Document patient intake and dietary requirements, also assisting with feeding and monitoring.
- Support diagnostic and treatment procedures, including setting up and operating specialized medical equipment(EKGS).
- Render hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Consult with nurses to develop patient care plans and evaluate treatment options.
- Collaborate with interdisciplinary healthcare teams to provide high-quality patient care.
- Manage and maintained patient rooms, shared-living areas and nursing stations.
- Maintain accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Respond to patient alarms and needs-assessment requests to identify course of treatment.
- Facilitate activities of daily living, including personal hygiene management, feeding and ambulation.
- Float to different units To work as CNA/Sitter where needed in the hospital.
Behavioral Health Technician
St Luke’s medical Centre. Phoenix
Phoenix, AZ
05.2019 - 03.2020
- Documented behavioral incidents thoroughly to keep accurate records.
- Educated clients on important life skills, including housekeeping and food preparation.
- Assisted with execution of client activities, support groups.
- Maintained all client and employee areas in good working order and with adequate supplies.
- Followed standard admissions procedures and documentation requirements for all client intakes.
- Completed daily client rounds and tracked client movements.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Effectively managed daily charting for each patient.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
File review specialist
10.2017 - 04.2019
- Reviewed and approved financial aid awards for students following the department of education regulations.
- Provided feedback to financial aid packagers on changes that needed to be made in the award of financial before approval is obtained.
- Attended weekly meetings with management on the changes and standards established by the department of education.
- Maintained accurate analysis and approval or denial of financial aid awards to ensure that the highest level of satisfaction is obtained by the students.
Finance Advisor
University of phoenix
Phoenix, AZ
01.2013 - 09.2017
- Conducted student needs analysis.
- Performed federal verifications and packaging of student aid.
- Certified federal loan eligibility.
- Provided financial aid counseling.
Pharmacy Technician
Scottsdale healthcare Shea hospital
Scottsdale, AZ
07.2011 - 01.2013
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Used 8-point check system to verify labeled prescriptions.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Reviewed and monitored patient medication files and lab data in hospital setting.
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
Contract Pharmacy Technician
Banner thunderbird medical center
Glendale, AZ
12.2010 - 08.2011
- Prepared prescription transfers to other pharmacies.
- Transmitted daily bulk orders to maintain inventory levels.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Used 8-point check system to verify labeled prescriptions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Pharmacy technician
Intra care hospital
Houston, Texas
01.2010 - 10.2010
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Used 8-point check system to verify labeled prescriptions.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Reviewed and monitored patient medication files and lab data in hospital setting.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
volunteer Pharmacy technician
Memorial Hermann
Houston, Texas
01.2010 - 10.2010
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
Pharmacy technician
Kroger's
Friendswood, Texas
02.2009 - 04.2010
- Transmitted daily bulk orders to maintain inventory levels.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Used 8-point check system to verify labeled prescriptions.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Interpreted and processed medication orders under supervision of pharmacist.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to Nursing unit questions.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
St Luke’s hospital Tempe, CNA/BHT
02.2007 - 01.2009
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Administered personal nursing assistance in pre- and post-operative situations.
CNA
Scottsdale nursing home
Scottsdale, AZ
02.2007 - 01.2009
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Administered personal nursing assistance in pre- and post-operative situations.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
CNA/float
Kindred hospital
Dallas, TX
01.2006 - 02.2007
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Administered personal nursing assistance in pre- and post-operative situations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
Intel Staff of Oklahoma
Market pool CNA
Oklahoma City, OK
06.2003 - 12.2005
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Documented activities and recorded information in EMR system.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Administered personal nursing assistance in pre- and post-operative situations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Education
Bachelor’s degree - Business Administration and management
Daystar University
05.1997
Certified Nursing Assistant.St Luke’s Hospital Phoenix COAP Training.Basic Life Support (BLS) CardCrisis Prevention And Training (level 2: De-escalating Behaviors And Physical Restraints -
Moore Norman Technology Center - Norman
Norman, OKSkills
- Languages ( English, Kikuyu, Swahili)
- Ethical and nonjudgmental, relate well with people from diverse background
- Compounding IV medications, handling phone inquiries and maintaining excellent
- Customer service
- Assisting patients with activities of daily living, taking vital signs, blood sugar,
- Maintaining patient safety by documenting and communicating patient care to ensure
- Continuity of care Maintaining accurate patient records and confidentiality always
- Data Entry skills
- Email Software (Outlook, Thunderbird, etc)
- Internet Browser (Internet Explorer, Firefox, chrome etc)
- Peripheral Devices (Scanners, Printers, etc)
- Personal Computers
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Calc, Excel, etc)
- Word Processing Software
- Data Entry
Languages
Bilingual- Ability to read, write and speak effectively in English, Swahili and Kikuyu
Certification
- CNA License
- Certified care giver.
- St Luke’s hospital phoenix COAP training.
- Basic life support (BLS) card
- Crisis prevention and training (level 2: De-escalating behaviors and physical restraints).
Timeline
Behavioural Health Technician
Valley of Joy group home
03.2022 - Current
CNA/Behavioral Health Technician
Mt Vista medical center
03.2020 - 03.2022
Behavioral Health Technician
St Luke’s medical Centre. Phoenix
05.2019 - 03.2020
File review specialist
10.2017 - 04.2019
Finance Advisor
University of phoenix
01.2013 - 09.2017
Pharmacy Technician
Scottsdale healthcare Shea hospital
07.2011 - 01.2013
Contract Pharmacy Technician
Banner thunderbird medical center
12.2010 - 08.2011
Pharmacy technician
Intra care hospital
01.2010 - 10.2010
volunteer Pharmacy technician
Memorial Hermann
01.2010 - 10.2010
Pharmacy technician
Kroger's
02.2009 - 04.2010
St Luke’s hospital Tempe, CNA/BHT
02.2007 - 01.2009
CNA
Scottsdale nursing home
02.2007 - 01.2009
CNA/float
Kindred hospital
01.2006 - 02.2007
Intel Staff of Oklahoma
Market pool CNA
06.2003 - 12.2005
Bachelor’s degree - Business Administration and management
Daystar University
Certified Nursing Assistant.St Luke’s Hospital Phoenix COAP Training.Basic Life Support (BLS) CardCrisis Prevention And Training (level 2: De-escalating Behaviors And Physical Restraints -
Moore Norman Technology Center - Norman
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