Simon Sohng
Los Angeles,CA
Summary
Reliable and results-driven, always striving to achieve impactful outcomes.
Overview
9
9
years of professional experience
Work History
Community Outreach Coordinator
Dare2Dream Recovery
01.2023 - 01.2024
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
District Manager
Healing Houses
01.2020 - 01.2022
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Developed and executed comprehensive training programs for house managers, resulting in improved employee performance and client satisfaction.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Relocation Specialist
Thompson & Son’s
01.2018 - 01.2019
- Streamlined relocation processes by implementing efficient organizational strategies, resulting in reduced stress for clients.
- Implemented cost-saving measures within the company by streamlining operations and negotiating better rates with suppliers.
- Provided emotional support to clients during the relocation process, understanding the challenges they faced and offering practical solutions to ease their burden.
- Trained new team members on company procedures and best practices for delivering high-quality results in relocation services.
- Coordinated the packing, transportation, and storage of household goods while maintaining open communication with clients throughout the entire process.
Sales Associate
West Coast Swap
01.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
- Social Media Management
- Communications
- Program recruitment
- Crisis Intervention
- Cold-calling
- Lead prospecting
- Customer Relations
- Sales closing
- Client Retention
- Objection handling
- Customer Service
- Staff Management & Training
- Crisis Intervention
Timeline
Community Outreach Coordinator
Dare2Dream Recovery
01.2023 - 01.2024
District Manager
Healing Houses
01.2020 - 01.2022
Relocation Specialist
Thompson & Son’s
01.2018 - 01.2019
Sales Associate
West Coast Swap
01.2015 - 01.2016
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