Simon Vucinaj
Glendale,AZ
Summary
Goal-driven Clinical Office Manager and Physician Liaison well-versed in
patient care requirements and office administrative protocols. Expert in
running successful office operations with clear focus on compliance,
safety and patient satisfaction. Offers strengths in coordinating electronic
recordkeeping, staff recruitment, and effectively bringing in new referrals.
Overview
7
7
years of professional experience
Work History
Clinic Office Manager & Physician Liaison
East Coast Audiology and FYZICAL Therapy
Surprise, AZ
06.2022 - Current
- Monitored daily operations of the clinic, including appointment scheduling, billing and collection activities.
- Determined business development opportunities and implemented effective strategy for clinic growth.
- Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards over quality patient care.
- Assisted with the hiring, training and scheduling of clinic staff.
- Created marketing campaigns to promote services offered by the clinic in local media outlets.
- Developed and fostered relationships with healthcare providers to sustain strong referral pipeline.
- Maintained weekly liaison schedule as well as hosted luncheons, speaking events, and information booths for clinic outreach.
- Coordinated patient referrals to specialists or other healthcare providers as needed.
- Provided oversight for inventory management of medical supplies, and equipment.
- Developed patient care protocols to ensure that all patients received appropriate medical care.
Front Desk Manager/ Laser Technician
SkinRX Medical Spa
Madison, AL
09.2020 - 04.2022
- Certified to utilize Rohrer Aesthetics' BodySculpt, BodyTone, Spectrum
laser, and the Pixel8 RF microneedling machines for patient services and instruct post treatment practices for safe recovery. - Supervised front desk to manage check-ins and check-outs, and collect payments.
Pre-Registration & Medical Records Representative
Huntsville Hospital Heart Center
Huntsville, AL
05.2017 - 02.2020
- Participated fully as a team member in a dynamic, client-focused, fast
paced environment to include document retention/destruction, directed
patient phone calls to medical staff and insurance companies,
invoiced/received payments for records when appropriate - Handled all Release of Information (ROI) medical record requests for the
Heart Center and satellite offices, responsible for editing documents
imported in error
Education
Bachelor of Science - Business Administration and Management
University of Alabama At Huntsville
Huntsville, AL12-2021
Skills
- Business Development
- Records Management and Maintenance
- Proficient in Clinicent EMR, MS Office, GoogleDrive, Social Media
- Employee Recruitment and Hiring
- Patient Education
- Staff Management
- Community Outreach
- Team Collaboration
Timeline
Clinic Office Manager & Physician Liaison
East Coast Audiology and FYZICAL Therapy
06.2022 - Current
Front Desk Manager/ Laser Technician
SkinRX Medical Spa
09.2020 - 04.2022
Pre-Registration & Medical Records Representative
Huntsville Hospital Heart Center
05.2017 - 02.2020
Bachelor of Science - Business Administration and Management
University of Alabama At Huntsville
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