Simon Woolbert
Bethlehem,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With over 10 years of experience in all aspects of food service. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
9
9
years of professional experience
Work History
Bar Manager
The Shelby
Allentown, PA
06.2023 - Current
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted in developing menus featuring seasonal ingredients from local suppliers.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Director of Operations
Bayou Boys Hospitality Group
Bethlehem, PA
05.2021 - 06.2023
- Established operational guidelines and identified opportunities for improvement.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Trained kitchen workers on culinary techniques.
- Monitored quality, presentation and quantities of plated food across line.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Checked quality of food products to meet high standards.
- Coordinated with chefs on food pairings for cocktails or beer selections.
Bartender
Bayou Bethlehem
Bethlehem, PA
07.2018 - 05.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Completed regular bar inventories and daily requisition sheets.
General Manager
Grain Allentown
Allentown, PA
07.2015 - 07.2018
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Science - Police Science
DeSales University
Center Valley, PA05.2015
Skills
- Operations Oversight
- Leadership Training
- Goal Setting
- Supplier Monitoring
- Staff Scheduling
- Quality Assurance
- Budgeting and Cost Control
- Banquets and Catering
- Inventory Rotation
- Quality Control and Oversight
- Recipe Development
- Alcohol Ordering
- Safe Serving Knowledge
- Health Codes Compliance
Timeline
Bar Manager
The Shelby
06.2023 - Current
Director of Operations
Bayou Boys Hospitality Group
05.2021 - 06.2023
Bartender
Bayou Bethlehem
07.2018 - 05.2021
General Manager
Grain Allentown
07.2015 - 07.2018
Bachelor of Science - Police Science
DeSales University
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