Dedicated Registered Professional Critical Care Nurse with 7+ years of leadership and patient care experience. Adept within the arena of Patient Safety and Quality Improvement measures. Strong communicator with analytical and diligent approach.
Overview
9
9
years of professional experience
Work History
Quality Assurance Coordinator
Hackensack Meridian Health JFK Medical Center
08.2023 - Current
Served as an RCA facilitator; evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
Served as liaison during TJC 2023 triennial survey and NJ DOH visits.
Skilled in evaluation and review of quality of care grievance concerns. Collaborative approach for review with the Office of Patient Experience and Risk Management and in accordance with NJ state regulations.
Responsible for drafting Peer Review cases for the Department of Pediatrics and facilitating department meetings.
Promoted a culture of continuous improvement through leadership involvement, staff engagement, and process evaluation; participant in MDR Rounding sprints and Health Care Equity survey preparation.
Participant in the development of Inpatient Sepsis Program
Clinical Quality Improvement Specialist
Northwell Health
09.2022 - 07.2023
Drafted technical documents such as Root Cause Analysis presentations, aggregate presentations and trend analyses.
Conducted investigations and debriefs related to incidents reported through Northwell Performance Improvement database.
Developed process to identify opportunities for documentation improvement, intervene with attending physicians, residents, and nursing teams, in order to facilitate improvement in medical record documentation.
Skilled in the process of managing facility grievances and complaints and referring to department stakeholders appropriately. Responsible for responding to complainants based on regulatory required timelines.
Conducted data review and followed standardized Policies and Procedures to find solutions and risk reduction strategies.
Served as clinical liaison during 2023 The Joint Commission triennial, TJC Palliative Care, and NYS DOH surveys.
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process. Served as facilitator during RCA meetings.
Collaborated as part of an interdisciplinary team alongside fellow Quality Improvement team members to achieve target results.
Assistant Nurse Manager
Northwell Health
12.2020 - 09.2022
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Supervised, directed and motivated high-quality performance from nursing and ancillary staff.
Communicated with members of medical staff and department heads during daily update meetings.
Verified facility remained up-to-date and compliant with laws and regulations.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Streamlined steps in rapid response situations by prioritizing and delegating tasks.
Established and continuously optimized unit schedules and individual work assignments.
Registered Professional Nurse CCU
Staten Island University Hospital Northwell Health System
08.2017 - 12.2020
Provide total patient care for the coronary care unit, supporting 16 beds.
Responsible for critical and emergency care, with emphasis on individualizing care plans based on patient's needs.
Carry out hemodynamic monitoring, assistance with invasive line placement and monitoring (including central venous catheters and arterial lines, Swan-Ganz catheters, chest tubes), and vital sign monitoring of the critically-ill patient.
Knowledgeable in providing care for patients requiring IABP, Impella device, CVVHD, targeted temperature management, post-operative TAVR and MitraClip procedures.
Assist with bedside surgical procedures, monitor the adjustment of ventilator settings based on blood gas results, deliver patient medications.
Interact extensively with residents, attending physicians, fellows, nurse specialists, radiologists, respiratory therapists, and case managers.
Develop leadership skills by serving as charge nurse; execute staffing needs based on census, documentation of denominators, and communicating with Assistant Directors of Nursing as required.
Served as a preceptor to new and transitioning registered nurses.
Clerical Assistant
Staten Island University Hospital Northwell Health System, SI, Patient Care Services
12.2015 - 08.2017
Performed receptionist duties in nursing administration office.
Responsible for clerical duties, including maintaining data and records, typing of correspondence, reports, and forms.
Answer telephone calls, takes messages and relays information, as required.
Receive sick, absent, and late calls from scheduled staff and communicate status to patient care unit management.
Inform patient care units of float and agency staff coverage availability.
Maintain confidentiality of patients, staff, department, and hospital.
Report to assistant director of nursing to ensure seamless transmission of information.
Education
Bachelor of Science - Nursing
The City University of New York College of Staten Island
Staten Island, NY
05.2017
Associate of Applied Science - Nursing
The City University of New York College of Staten Island
Staten Island, NY
05.2016
Skills
Root Cause Analysis (RCA)
Failure Mode and Effects Analysis (FMEA)
Performance Improvement
Quality Improvement
Clinical Documentation Analysis
TJC Regulatory Requirements
Quality of Care Grievance Reviews: Regulations and Responses
Accomplishments
2016 Undergraduate Research Conference “Extracorporeal Membrane Oxygenation in the Critical Care Setting”.
Additional Information
Additional: License Information: , Registered Professional Nurse: License Number 723160 Valid through February 2025
Affiliations
American Association of Critical-Care Nurses (AACN)
Timeline
Quality Assurance Coordinator
Hackensack Meridian Health JFK Medical Center
08.2023 - Current
Clinical Quality Improvement Specialist
Northwell Health
09.2022 - 07.2023
Assistant Nurse Manager
Northwell Health
12.2020 - 09.2022
Registered Professional Nurse CCU
Staten Island University Hospital Northwell Health System
08.2017 - 12.2020
Clerical Assistant
Staten Island University Hospital Northwell Health System, SI, Patient Care Services
12.2015 - 08.2017
Bachelor of Science - Nursing
The City University of New York College of Staten Island
Associate of Applied Science - Nursing
The City University of New York College of Staten Island