Simona Giles
North Hollywood,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sole
Lakewood, CA
07.2022 - 06.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices, and services.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Organized stockroom shelves according to size, color, or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories regularly to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Professionally handled customer complaints.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
Salesperson
Light Rockets
Lakewood, CA
03.2020 - 06.2022
- Attended scheduled training sessions.
- Developed and maintained strong customer relationships.
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
- Trained new employees on company policies and strong sales techniques.
- Stayed current on customer trends and requirements.
- Resolved customer complaints promptly and efficiently.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Learned to replace and fix products to ensure safety while customers rented our services.
Retail Store Associate
Gabbiano
Lakewood, CA
02.2019 - 03.2020
- Greeted customers, provided customer service, and answered questions.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Operated cash register to process cash, check, and credit card transactions.
- Organized items on shelves to maintain the neatness of the store.
- Stocked shelves with new merchandise when shipments arrived.
- Cleaned fitting rooms, counters, display tables, and other areas within the store.
- Provided advice on product selection to customers based on their individual needs.
Education
High School Diploma -
Colegiul National Octav Onicescu
Bucharest, Europe05.2019
Skills
- Replacing Parts of products
- Loyalty Building
- Customer Understanding
- Cash Register Operation
- Merchandise Arrangements
- Problem-solving skills
- Problem-Solving
- Listening Skills
- Multi-tasking strength
- Merchandising knowledge
Languages
English
Professional
Romanian
Professional
Timeline
Sales Associate
Sole
07.2022 - 06.2024
Salesperson
Light Rockets
03.2020 - 06.2022
Retail Store Associate
Gabbiano
02.2019 - 03.2020
High School Diploma -
Colegiul National Octav Onicescu
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