Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Simona Giles

Simona Giles

North Hollywood,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sole
Lakewood, CA
07.2022 - 06.2024
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices, and services.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Organized stockroom shelves according to size, color, or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories regularly to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Professionally handled customer complaints.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.

Salesperson

Light Rockets
Lakewood, CA
03.2020 - 06.2022
  • Attended scheduled training sessions.
  • Developed and maintained strong customer relationships.
  • Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
  • Trained new employees on company policies and strong sales techniques.
  • Stayed current on customer trends and requirements.
  • Resolved customer complaints promptly and efficiently.
  • Coordinated delivery schedules with vendors for timely shipment of goods.
  • Learned to replace and fix products to ensure safety while customers rented our services.

Retail Store Associate

Gabbiano
Lakewood, CA
02.2019 - 03.2020
  • Greeted customers, provided customer service, and answered questions.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Operated cash register to process cash, check, and credit card transactions.
  • Organized items on shelves to maintain the neatness of the store.
  • Stocked shelves with new merchandise when shipments arrived.
  • Cleaned fitting rooms, counters, display tables, and other areas within the store.
  • Provided advice on product selection to customers based on their individual needs.

Education

High School Diploma -

Colegiul National Octav Onicescu
Bucharest, Europe
05.2019

Skills

  • Replacing Parts of products
  • Loyalty Building
  • Customer Understanding
  • Cash Register Operation
  • Merchandise Arrangements
  • Problem-solving skills
  • Problem-Solving
  • Listening Skills
  • Multi-tasking strength
  • Merchandising knowledge

Languages

English
Professional
Romanian
Professional

Timeline

Sales Associate

Sole
07.2022 - 06.2024

Salesperson

Light Rockets
03.2020 - 06.2022

Retail Store Associate

Gabbiano
02.2019 - 03.2020

High School Diploma -

Colegiul National Octav Onicescu
Simona Giles