Simona Anna Redmond
San Francisco,California
Summary
Organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, maintaining records, along with experience in house keeping. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Recent graduate from beauty school, soon to be a licensed esthetician.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Angela Pak
Rockridge, CA
01.2025 - Current
- Processed daily sales reports to track inventory levels of products and supplies.
- Provided clients with information on spa services, packages, and promotions.
- Resolved customer complaints quickly and efficiently in order to maintain high levels of satisfaction.
- Managed front desk operations including phone calls, emails, and other correspondence.
Housekeeper
Kysa Burton
San Francisco, California
08.2024 - Current
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Ensured that all health standards were met during cleaning operations.
Front Desk Receptionist
Kysa Burton
San Francisco, CA
06.2022 - 07.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Responded to inquiries and room requests made online, by phone, and via email.
Education
Esthetics Diploma - Esthetics
San Francisco Institute of Esthetics
San Francisco, CA02-2025
High School Diploma -
Instituto Tepeyac
Puerto Vallarta Mexico06-2024
Skills
- Organized
- Appointment scheduling
- Administrative skills
- Fluent in Spanish and English
- Hospitality best practices
- Team collaboration
- Housekeeping expertise
Timeline
Front Desk Receptionist
Angela Pak
01.2025 - Current
Housekeeper
Kysa Burton
08.2024 - Current
Front Desk Receptionist
Kysa Burton
06.2022 - 07.2024
Esthetics Diploma - Esthetics
San Francisco Institute of Esthetics
High School Diploma -
Instituto Tepeyac
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