Simona Jackson

• Analyze system specifications & business requirements of end clients using agile Methodology to create User Stories
• Lead Scrum ceremonies including Daily Stand up, Backlog Grooming, MVP sessions, Breakouts, and Prioritization/Roadmapping engagements
• Manage a US Team of 3 and offshore team of 3 QA Analyst and Quality Engineers
• Train Junior QA on Agile practices - Cucumber/Gherkin writing styles while serving as Scrum Master for Sprint Ceremonies for Product Development
• Collaborate with other projects Scrum Teams for best practices and schedule alignments
• Initiate team development plan for Technology department including - classes for PlayCanvas devs and Automation test scripting for Junior level testers
• Coordinated with software developers to create custom applications and trackers to achieve client goals.
• Brainstormed with peers and other members of design team to determine enhancements and product features.
• Collaborated with Product Managers and Engineers to prioritize extensive backlog, turning task into scalable Story/feature tickets

Achievement:

• Create and implement various Agile Process to the project including QA Pipeline for Manual and Automation Testing, Master Test Plan/Checklist, Onboarding process, Sprint Analysis Templates, Release Management protocols and Data Matrix

• Identified software defects and followed through with resolution by collaborating with several development projects within Chick -FilA Corporate Headquarters
• Generated high quality deliverables by establishing testing methodologies and techniques
• Provided input on functional requirements, product designs, schedules, and potential risks by participating in formal and informal product design reviews
• Produced a flawless experience for the customers by building productive relationships with the software design team, engineering, and functional leadership
• Created test plans and automated test cases in line with standard testing frameworks and agile methodology by skillfully using the Selenium/Cucumber in Java language

• Spearheaded several development projects for a government agency as a key member of the software development team
• Ensured all milestones and deliverables were met by planning the development, testing and implementation phases of special projects
• Analyzed and reviewed business requirements and functional design specifications with developers, project managers, and QA manager to ensure all requirements are met
• Led product demonstrations with clients and internal cross-functional stakeholders, as well as training team demonstrations to highlight new product capabilities
• Assisted government clients, including GSA and DHS, with digital transformation of multiple legacy applications to a cloud based application

• Met project goals and objectives by conducting valuable research and planning day-to-day activities
• Streamlined services, deliverables, and meetings by interfacing with clients, service providers, and corporate administrative units
• Created monthly and quarterly analyses, reports, and schedules for the decision-making purpose by gathering and synchronizing production as well as important statistical data
• Oversaw Loan File Logistics during the implementation of LFSE (compliance reporting software) various enhancements by rendering services as a Business Lead
• Formulated ADHOC Excel Reports, Dashboards, and PowerPoint presentations for senior management within MHA-C.

• Championed the rebranding of the organization and delivered ongoing support to new and existing products/service requests
• Gathered user business requirements by meeting business users and generated business models and use cases
• Finalized the test plan and strategy by reviewing and analyzing requirement documents
• Developed business requirement documents for each release based on client needs and software abilities, additionally provided a working model to the client
• Coordinated with and lead multiple stakeholders in project initiation, planning, execution, and closing activities