Simone Anne Cristelle Duchatellier
Pembroke Pines,FL
Summary
Dedicated Service Advisor with 7 years of experience in optimizing customer service and managing client vehicles . Expert in workflow coordination, resulting in increased efficiency and customer satisfaction levels.
Overview
9
9
years of professional experience
Work History
Service Advisor/Sales Advisor
Apollo Motors SA
09.2017 - Current
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Met customer call guidelines for service levels, handle time and productivity.
- Promptly responded to inquiries and requests from prospective customers
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated prices, terms of sales and service agreements.
Secretary of the Cabinet
Bureau de l'Ordonnateur National
02.2016 - 08.2017
Intern
Bureau De L'Ordonnateur National
11.2015 - 01.2016
Education
Bachelor of Arts - Administration des Entreprises
Universidad Dominico Americano
Dominican Republic 07-2016
High School Diploma -
Cours Privé EDME
Delmas 95, Delmas01.2011
Institution Du Sacré-Cœur
01.2000
Skills
- Problem-solving
- Customer Service
- Detail-oriented
- Compassionate
- Scheduling
- Sales skills
Nationalidentification
01-01-99-1992-02-01095
Personal Information
- Date of Birth: 02/01/92
- Nationality: Haïtienne
- Marital Status: Célibataire
Taxidentification
002-554-762-8
Training
- Event Planner, Universidad Dominico Americano, Santo Domingo, République Dominicaine, 10/01/11
- Relations Publiques, Universidad Dominico Americano, Santo Domingo, République Dominicaine, 10/01/12
- Administration de Entreprises, Universidad Dominico Americano, Santo Domingo, République Dominicaine, 10/01/13
- Techniques de Marketing, Universidad Dominico Americano, Santo Domingo, République Dominicaine, 10/01/13
Languages
French
Native or Bilingual
Spanish
Limited Working
Creole
Native or Bilingual
English
Professional Working
Timeline
Service Advisor/Sales Advisor
Apollo Motors SA
09.2017 - Current
Secretary of the Cabinet
Bureau de l'Ordonnateur National
02.2016 - 08.2017
Intern
Bureau De L'Ordonnateur National
11.2015 - 01.2016
Bachelor of Arts - Administration des Entreprises
Universidad Dominico Americano
High School Diploma -
Cours Privé EDME
Institution Du Sacré-Cœur
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