Simone Bailey
North Hollywood,CA
Summary
Accomplished Operations Coordinator with a proven track record at Safehouse Security Solutions, enhancing operational efficiency and client satisfaction through expert logistics coordination and quality assurance. Demonstrated expertise in administrative management and team productivity, successfully implementing cost reduction strategies and training programs that significantly improved service delivery. Core competencies include strategic planning, process optimization, and team leadership. Aiming to leverage these skills for continued operational excellence in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
Safehouse Security Solutions
Studio City, CA
03.2022 - Current
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Assessed upcoming projects to forecast projected resource requirements.
- Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Evaluated and improved existing operational systems and procedures.
- Implemented customer service standards that increased client satisfaction.
- Implemented successful business strategies to increase revenue and target new markets.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Managed daily functions of deskside support, including defining and implementing processes.
- Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.
- Implemented security policies and procedures to protect company assets from theft, loss, or damage.
- Organized meetings, conferences, and other events related to operations.
- Conducted training sessions for new employees on operational procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Training Supervisor
Six Flags
Santa Clarita, US
08.2017 - Current
- Maintain certification files in compliance to OSHA standards including filing and auditing
- Monitor and enforce training procedures
- Investigate and resolve issues and concerns regarding all procedures
- Conduct training regarding new hires, leadership and enrichment training
- Works closely with Human Resources
Amazon Associate
Mamba Logistics, Inc.
Santa Clarita, US
08.2020 - 10.2021
- Oversee performance of all drivers
- Work closely with Amazon to accept and assign routes
Foreman/Supervisor
Six Flags, Inc.
Valencia, US
08.2019 - 03.2020
- Oversee team members and enforce policies
- Complete tasks given by direct management
Education
Associate of Arts - Film And Video Production
College of The Canyons
Valencia, CA05-2020
Diploma - Film
Canyon High School
05.2017
Skills
- Film
- Quality assurance and control
- Cost reduction strategies
- Administrative management
- Logistics coordination
- Payroll administration
- Supply ordering
- Project scheduling
- Training management
- Vendor engagement
- Customer invoicing
- Scheduling management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Operations Coordinator
Safehouse Security Solutions
03.2022 - Current
Amazon Associate
Mamba Logistics, Inc.
08.2020 - 10.2021
Foreman/Supervisor
Six Flags, Inc.
08.2019 - 03.2020
Training Supervisor
Six Flags
08.2017 - Current
Associate of Arts - Film And Video Production
College of The Canyons
Diploma - Film
Canyon High School