Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simone Baltzgar

HESPERIA,California

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Attentive retail professional brings [Number] years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of [Area of expertise] and [Area of expertise]. People- and service-oriented leader with positive attitude and remarkable work ethic. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Key Holder

Dollar General
08.2023 - 11.2023
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Cashier

Walmart
03.2022 - 06.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor of Arts - Architectural Engineering

Victor Valley College
Victorville, CA
05.2027

Skills

  • Customer Service Management
  • Staff Oversight
  • Staff Training
  • Customer Service
  • Task Delegation
  • Bank Deposits
  • Daily Reporting
  • Cash Handling
  • Training and Mentoring

Timeline

Key Holder

Dollar General
08.2023 - 11.2023

Cashier

Walmart
03.2022 - 06.2023

Bachelor of Arts - Architectural Engineering

Victor Valley College
Simone Baltzgar