Summary
Overview
Work History
Education
Skills
Personal Information
Training Certificates
Timeline
Generic

Simone Burkley

Walden

Summary

Healthcare leader with extensive experience in Environmental Services, specializing in unionized team management and regulatory compliance. Demonstrated success in optimizing operational efficiency, managing substantial budgets, and driving initiatives that improve patient throughput and satisfaction.

Overview

18
18
years of professional experience

Work History

Unit Director at St. Luke's

Crothall Healthcare
Newburgh
05.2025 - Current
  • Increased patient throughput by reducing room turnaround time and enhancing bed availability.
  • Managed linens to minimize loss and ensure availability of resources.

Oversaw uniform program for nursing and environmental services departments.

Participated in facility committees to improve patient outcomes and experience.

  • Elevated cleanliness standards and staff accountability, resulting in improved HCAHPS scores.
  • Collaborated with management team to direct daily operations and maintain quality compliance.
  • Achieved full regulatory compliance across waste streams.

Controlled costs effectively while managing operating budget for supplies and maintenance.

Operations Manager at St. Luke's

Crothall Healthcare
Newburgh
12.2022 - 05.2025
  • Supported Unit Director in overseeing daily operations of EVS department to ensure effective service delivery.
  • Developed and implemented orientation and ongoing training programs to enhance staff performance and service consistency.
  • Coordinated vendor services, including pest control and window cleaning, to maintain a safe and clean environment.

Account Manager

Clean Supreme, LLC
Goshen
05.2017 - 12.2022
  • Coordinated recruitment process, including scheduling phone screenings, interviews, making offers, and onboarding new hires
  • Goshen
  • Managed client accounts to ensure satisfaction and retention.
  • Coordinated service delivery with internal teams for seamless operations.
  • Developed tailored cleaning solutions based on client needs and preferences.

Recruiting Coordinator

Ezras Choilim Health Center
Monroe
07.2014 - 03.2017
  • Coordinated recruitment process from phone screening to onboarding new hires, ensuring timely scheduling of interviews and offers
  • Monroe
  • Coordinated recruitment processes and maintained candidate databases for healthcare roles.
  • Scheduled interviews and facilitated communication between candidates and hiring managers.
  • Assisted in the preparation of job descriptions and postings for various positions.

Office Manager

Arnell Group
08.2008 - 04.2013
  • Processed invoices and expense reports, developed floor plans for seating assignments, and arranged workstations and security access for new hires to facilitate smooth onboarding.
  • Coordinated mailroom services, reprographics, archives, security, and cleaning staff to enhance operational efficiency.
  • Managed daily office operations and maintained office supplies inventory.
  • Coordinated meetings and scheduled appointments for staff and management.
  • Oversaw vendor relationships and negotiated service contracts for office needs.

Education

Graduate Certificate - Project Management

Boston University
MA
01-2005

Bachelor of Business Administration - Computer Information System

Monroe College
NY
01-2001

Skills

  • Healthcare management
  • Regulatory compliance
  • Budget oversight
  • Operational efficiency
  • Workforce scheduling and optimization
  • Staff training and development
  • Labor union management

Personal Information

Title: Healthcare Leader

Training Certificates

  • DOT Hazardous Materials
  • RCRA Training
  • Lean Six Sigma (Yellow Belt) - In Progress

Timeline

Unit Director at St. Luke's

Crothall Healthcare
05.2025 - Current

Operations Manager at St. Luke's

Crothall Healthcare
12.2022 - 05.2025

Account Manager

Clean Supreme, LLC
05.2017 - 12.2022

Recruiting Coordinator

Ezras Choilim Health Center
07.2014 - 03.2017

Office Manager

Arnell Group
08.2008 - 04.2013

Graduate Certificate - Project Management

Boston University

Bachelor of Business Administration - Computer Information System

Monroe College
Simone Burkley