Simone Cafasso
Pueblo,CO
Summary
Accomplished Educator (MA) and expert at managing the complex details that make a vacation feel effortless with a passion for instilling a love for discovery through travel. First hand experience in Disney Destinations and Caribbean/Mexico family travel, having planned and executed annual international tropical expeditions for over a decade. Combines the high standards and sincerity of a professional teacher with the elite customer service skills of a lead barista to deliver seamless, magical vacation experiences to last a lifetime.
Primary Travel Expertise
Disney Destination: Extensive firsthand experience with Disneyland, focusing on high-level coordination, dining reservations and park strategy to maximize family value.
Caribbean & Mexico Expert: Sine 2013, has curated and led an Spring Break expedition to premier tropical destinations. Expert-level knowledge of:
The Caribbean: St. Martin, Aruba, Curacao, Jamaica, Bahamas, and the Dominican Republic.
Mexico & Central America: Cancun, Los Cabos, Puerto Vallarta, and Costa Rica.
International Planning: Successfully executed a complex 2-week backpacking trek through Europe, including London, Paris, The South of France and multiple regions in Italy and Germany.
Overview
24
24
years of professional experience
Work History
Educator
District 60
Pueblo, CO
01.2013 - Current
- Manage detailed schedules and diverse group dynamics with a focus on interactive, engaging, personal and integrated delivery.
- Demonstrate compassion necessary to accomplish responsibility with great gratitude when advocating for families and students.
- Expertly navigate complex documentation and hold myself to very high standards for accuracy and detail.
- Lead parent-teacher conferences to discuss student performance and collaborate on improvement plans.
- Contribute to a positive school culture by actively participating in faculty meetings, committees, and special events throughout the year.
Lead Barista / Inventory Management
Starbucks Coffee Company
01.2007 - 01.2013
- Provided prompt, friendly and accurate service in a fast-paced, high-volume environment.
- Utilized strong communication skills to foster a collaborative work environment among team members, specifically focusing on guests and therefore resulting in increased productivity.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
Head Trainer
Texas Roadhouse
Pueblo, CO
01.2002 - 01.2005
- Spearheaded onboarding processes, ensuring seamless integration of new team members into restaurant operations.
- Developed and implemented training programs for new and existing staff, enhancing service quality.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Master of Education -
Colorado State University Pueblo
2021
Bachelor of Science - Major in Liberal Studies
Colorado State University Pueblo
2013
Skills
- Certifications: Colorado Education Association Classroom Management Certification
- Logistics: Proficient in multi-city transport, international lodging, and cultural navigation
- Communication: Expert in guiding influence and positive behaviors to ensure client satisfaction
- Fostering collaborative relationships
- Motivational support
- Engaging with parents
- Attentive listening
- Group learning initiatives
- Virtual instruction
- Leadership development
TRAVEL PLANNING & DESTINATION EXPERTISE
- Disney Destinations: Multiple Disneyland visits with a focus on comprehensive family coordination, Genie+ optimization, and immersive park logistics.
- Caribbean & Mexico Specialist: Curated and executed high-end trips to St. Martin, Cancun, Aruba, Curacao, Jamaica, Bahamas, Los Cabos, Dominican Republic, Puerta Vallarta, and Costa Rica.
- European Expeditions: Planned and executed a 2-week backpacking trek covering London (UK), Paris and Nice (France), Venice, Florence, Rome and Tuscany (Italy), Mosel (Germany), and the Rhone Valley.
Timeline
Educator
District 60
01.2013 - Current
Lead Barista / Inventory Management
Starbucks Coffee Company
01.2007 - 01.2013
Head Trainer
Texas Roadhouse
01.2002 - 01.2005
Master of Education -
Colorado State University Pueblo
Bachelor of Science - Major in Liberal Studies
Colorado State University Pueblo