Simone Charles-burrell
Irvington,NJ
Summary
Vigilant Transportation Security Officer with 3 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs. Observant TSO certified in security screening . Offering 3 years of experience conducting daily screening operations and controlling and monitoring exit and entrance points. Comfortable operating full-body screening devices, hand-held metal detectors and explosive detection systems. Focused on improving facility security through diligent approach and sense of personal responsibility. Diffused situations in calmly within guidelines.
Overview
14
14
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
East Elmhurst, NY
08.2018 - Current
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Provided top-notch protection for traveling public by conducting tests for explosives residue.
- Screened over 1000 passengers per day by verifying ID's and boarding passes
Data Entry Specialist/Immigration Assistant
African Service Committee
New York, NY
12.2010 - 08.2018
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered client's demographic information and testing records into various computer database
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Identified data entry errors and reported to necessary departments.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Reviewed completed work for compliance with regulations.
- Organized, sorted and checked input data against original documents.
- Supported multiple departments with special projects.
- Added documents to file records and created new records to support filing needs.
- Executed data verification to detect errors.
- Obtained scanned records and uploaded into database.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Documents completed work in appropriate logbooks.
- Tracked and maintained records for testing department.
- Input data into automated tracking and billing system (AIRS,E-Compass etc.)
- Performed more than 40 hourly 10-key actions while maintaining 0% error rate
Medical Assistant
Mercy Midwives Woman Health Center
The Bronx, NY
05.2008 - 12.2010
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Compiled necessary documents for surgical billing packages.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Filed and updated patient information and medical records.
- Posted payments and collections on regular basis.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Managed billing calendar and scheduled claims for payments.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Education
Associate of Arts - Medical Assisting
ABC Training School
The Bronx, NY08.2007
Associate of Science - Hospitality Travel And Tourism
Monroe College
The Bronx, NY06.2003
Skills
- Behavioral observations
- Security station experience
- Hazardous items knowledge
- Baggage inspections
- Customer service and assistance
- Multitasking Abilities
- Critical Thinking
- Cultural Awareness
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Organization and Time Management
- Interpersonal Communication
- Dependable and Responsible
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
08.2018 - Current
Data Entry Specialist/Immigration Assistant
African Service Committee
12.2010 - 08.2018
Medical Assistant
Mercy Midwives Woman Health Center
05.2008 - 12.2010
Associate of Arts - Medical Assisting
ABC Training School
Associate of Science - Hospitality Travel And Tourism
Monroe College
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