Simone Damaceno
Edgartown,MA
Summary
Diligent Medical and Community Interpreter, detail-oriented to manage priorities with top-notch problem-solving abilities.
Broad experience involves, working effectively without direct supervision, communication and engagement with the general public, managing sensitive information. Working effectively with individuals from various cultural backgrounds and ages, such as such as children, survivors of domestic violence and sexual assault, those with mental health challenges, and the deaf.
Recognized for strong work ethics, excellent customer service, team collaboration, and dedication to achieving organizational goals.
Overview
21
21
years of professional experience
Work History
Member of the Client and Community Team (CATT)
Freelancer at the M. V. Community Services.
Oak Bluffs | MA, 508-693-7900 X 265
06.2024 - Current
- Working with professionals in mental health, clinicians and educators, bridging the communication deficiency and allowing all involved parties to receive the assistance and care they are seeking.
- To provide critical support for clients in need of services.
- Provide interpretation at community-based events, such as job fairs, presentations, fundraising events, etc. The sessions are confidential, and I am held to a high standard of discretion.
Freelancer Medical Interpreter at MHV
Program operated under CAP’s corporate umbrella
Oak Bluffs , Massachusetts
09.2023 - Current
- Coordinate and schedule interpretation interpretation request.
- Provided simultaneous and consecutive interpretation between services providers and patients with limited English proficiency. Including medical consultation, surgeries, medical exams, physical therapy, speech therapy, childbirth delivery, childbirth classes, psychiatric consultation, counseling sessions, social worker encounter, and employee training sessions.
- Manage assignments independently; maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in the discussion and their individual roles.
- Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
- Adhered to strict confidentiality protocols while working with sensitive information related to patient health records.
- Document interpretation assignments in all systems and databases used as required by the institution.
Medical and Community Interpreter
Freelancers Interpreter with CAP
East Falmouth, MA
04.2023 - Current
- Provided interpretation services between English and Portuguese in a range of settings, including school, local hospital, community-based events.
- Assisted with the translation of documents, forms and letters.
- Worked closely with healthcare providers
- Collaborated with community leaders and the public.
- Maintain confidentiality and respected privacy rights of all parties involved in the interpretation process.
Correctional Officer Lieutenant
Massachusetts Department of Corrections
Edgartown | MA 508-696-0820, Arpin@dcsoma.org
10.2003 - 04.2017
- Assigned, evaluated and supervised subordinate officers in the maintenance of security operations I the house of correntios.
- Developed and implemented daily operational plans for assigned shifts, including coordination of activities with other divisions of law enforcement agencies and local courts.
- Arranging inmate visits with family, friends, lawyers, etc.
- Organize tasks related to managing the lockup area, such as handling booking and intake procedures, determining bail eligibility, and facilitating bail release.
- In addition to overseeing operations at the jail and house of correction as a Lieutenant, I also served as the Sheriffs' liaison to the Brazilian community and collaborated with various law enforcement agencies at local, national, and international levels to provide expertise on investigations and outreach programs. These agencies included the United States Secret Service, FBI, Interpol, and Commonwealth of Massachusetts Executive Office of Health and Human Services.
- limited to working with the United States Secret Services, FBI, Interpol Commonwealth of Massachusetts Executive Office of Health and Human Services.
- I have received multiple awards for my contributions during my time as a Lieutenant. Please refer to the attached certificate.
Education
High School Diploma -
EEEFM Job Pimentel
Mantenopolis. Espírito Santo State, Brazil 12-1995
Skills
Proficiency in medical terminology and understanding the cultural nuances that affect their meaning in different contexts
Committed to confidentiality and respect for privacy
Understanding of the culture and community of the people who use both languages in which I am working
Ability in communicating effectively with children, adults, elderly individuals, and those with cognitive disabilities or lack of formal instruction or language
Capable of conveying both the substance and sentiment of messages while considering cultural context
Able to offer professional and courteous assistance to service providers and service users
Timeline
Member of the Client and Community Team (CATT)
Freelancer at the M. V. Community Services.
06.2024 - Current
Freelancer Medical Interpreter at MHV
Program operated under CAP’s corporate umbrella
09.2023 - Current
Medical and Community Interpreter
Freelancers Interpreter with CAP
04.2023 - Current
Correctional Officer Lieutenant
Massachusetts Department of Corrections
10.2003 - 04.2017
High School Diploma -
EEEFM Job Pimentel
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