Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. History retaining clients and talented staff.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrator Funded Project
Revenue Integrity Unit
03.2022 - Current
Reviews medical charts and case logs for missing and/or incomplete documentation
Responsible for assigned Charge Review and surgical log work queues, daily monitoring, correcting and posting of charges
Oversaw daily charge capture, revenue reconciliation, late charge trending, revenue trending, and work queues for assigned departmental revenue owners for compliant charge capture detail and documentation integrity
Implemented strategic operations that significantly decreases daily report by 80% of volume
Coordinated with physicians and clinical team with regards to proper documentation being entered into Epic EMR
Collaborated with departmental revenue owners and staff in order to complete, correct, and resolve un-posted logs and charges
Demonstrates ability to interact with diverse groups at all levels within organization by providing guidance and education when needed
Works with clinical staff, department managers and Health Information Management to correct deficiencies in clinical documentation to support medical necessity of services rendered or supplies used
Developed resource manual for training purposes.
Worked in collaboration with Cardiac Cath team to develop resource manual project.
Assistant Coordinating Manager
Revenue Integrity Unit
06.2021 - 03.2022
Reviewed medical charts and case logs for missing and/or incomplete documentation.
Responsible for assigned Charge Review and surgical log work queues, daily monitoring, correcting and posting charges.
Oversaw daily charge capture, revenue reconciliation, late charge trending, revenue trending, and work queues for assigned departmental revenue owners for compliant charge capture detail and documentation integrity.
Reduced high volume of supplies and implants reconciled by 50%.
Coordinated with physicians and clinical team with regards to proper documentation being entered into Epic EMR.
Collaborated with departmental revenue owners and staff in order to complete, correct, and resolve un-posted logs and charges.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Staffing Coordinator, Nursing Administration
Jacobi Medical Center
07.2010 - 05.2021
Served as liaison between management, clinical staff and staffing agencies
Assisted with personnel records management to support record keeping accuracy.
Staffed respective units per staffing ratios to ensure productivity standards, while adjusting for census, skill mix, acuity and unscheduled absenteeism
Managed and distributed monthly schedules and reports in timely manner
Monitored daily call volumes and other key metrics impacting trajectory of staffing
Processed invoices including Purchase Orders with supporting documents according to department guidelines.
Collaborated with manager to determine department's short and long-term hiring needs.
Purchase Service/Managed Care Coordinator
Health & Hospital Home Care
06.2007 - 07.2010
NYC Health & Home Care, Purchased wound care supplies and DME equipment for enrolled patients
Coordinated and liaised with various health insurance companies ensuring timely submission if requests and documentation
Performed administrative support and controlled five-line switchboard.
Established reputable relations with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Education
Master of Business Administration - Business Administration And Management
Monroe College
The Bronx, NY
06.2023
Bachelor of Applied Science - Healthcare Administration
Monroe College
The Bronx, NY
06.2020
Associate of Applied Science - Medical Administration
Monroe College
The Bronx, NY
12.2018
Skills
Proficient in: Microsoft Office, Staffing Software, Med Assets, People-Soft Requisition, and EPIC
Collaborative team player with excellent communication skills
Team Leadership
Innovative Problem Solver
Process improvement
Healthcare management
Certification
Certified Green and Bronze Lean Breakthrough Training Certified Team Steps Recipient Certified Shop Steward
Additional Information
Alumni of The National Society of Leadership and Success Honor Society 1st Place winner in Harvard Business Simulation
Timeline
Administrator Funded Project
Revenue Integrity Unit
03.2022 - Current
Assistant Coordinating Manager
Revenue Integrity Unit
06.2021 - 03.2022
Staffing Coordinator, Nursing Administration
Jacobi Medical Center
07.2010 - 05.2021
Purchase Service/Managed Care Coordinator
Health & Hospital Home Care
06.2007 - 07.2010
Master of Business Administration - Business Administration And Management
Monroe College
Bachelor of Applied Science - Healthcare Administration
Monroe College
Associate of Applied Science - Medical Administration
Office Executive/Computer Data Entry Operator at Directorate of Revenue Intelligent, Pune Regional UnitOffice Executive/Computer Data Entry Operator at Directorate of Revenue Intelligent, Pune Regional Unit