Simone Hewitt
Oakland,CA
Summary
Dedicated Care Giver brings 6-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Overview
10
10
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
02.2020 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Customer Service Representative
All Star Trophy LLC
03.2018 - 11.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed customer service orders promptly to increase customer satisfaction.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Production Worker
Hello Fresh
10.2017 - 01.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
Daycare Assistant
Ayesha Anderson LLC
04.2014 - 05.2017
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children between ages of 9mos and 7years safe and secure with vigilant oversight.
Education
High School Diploma -
Castlemont High School
Oakland, CA05.2003
Skills
- Emotional Support
- Grooming assistance
- Physical mobility support
- Compassionate Caregiving
- Laundry services
- Bathing Assistance
- Dressing assistance
- Housekeeping tasks
- Meal Preparation
- Personal Hygiene Assistance
- Patient Care
- Feeding Assistance
- Progress Documentation
Timeline
IHSS Care Provider
IHSS In Home Support Services
02.2020 - Current
Customer Service Representative
All Star Trophy LLC
03.2018 - 11.2019
Production Worker
Hello Fresh
10.2017 - 01.2018
Daycare Assistant
Ayesha Anderson LLC
04.2014 - 05.2017
High School Diploma -
Castlemont High School