Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SIMONE ISOM

Dacula,GA

Summary

Versatile leader offering in-depth experience in management of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and cost control.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operation Supervisor

Kroger Logistics
Forest Park, GA
01.2022 - Current
  • Implement cost effective measures and ensure food safety compliance while minimizing safety incidents. Analyze weekly building trends and identified opportunities to reduce weekly food waste by 2%
  • Leverage high impact relationships through regular briefings with operations planner as well as operations leads to positively influence operational goals
  • Lead associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Brought in exceptional candidates to boost team productivity and operational efficiency. Assisted in employee appraisals, promotions and terminations based on performance reviews
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.

Area Manager II

Amazon Logistics
Doraville , GA
08.2021 - 01.2022
  • Reduced turnover 7% by enhancing training, motivation, and engagement strategies with all employees
  • Improved process efficiency by implementing new dispatch process and correcting poor work habits
  • Leadership development to support in creating and maintaining safe and productive work environment
  • Coordinated operation to meet established schedules, factoring in order demands and business forecasts
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes
  • Fostered and maintained business relationships with transportation business owners to insure adherence to company and regulatory compliance in procedures and policies
  • Served as POC for all transportation related inquiries and issues and provided timely dispute and conflict resolution.

Area Manager I

Amazon Logistics
Lawrenceville, GA
09.2018 - 08.2021
  • 37% increase of average stow rates within 3 weeks of new hire onboarding, 10-minute reduction of dispatch times for Flex drivers, 7-minute reduction of average pick times, 60% increase of average induct rate, 4% weekly increase of packages per hour; 3% increase in Sort Cycle scan compliance.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives
  • Increased warehouse participation in special events by creating newsletter with detailed calendars and other company updates
  • Created and analyzed tracking spreadsheets with latest KPI and Safety information utilizing Power BI, Excel and company specific platform.

Project Manager

Target
Metairie, LA
10.2014 - 08.2018
  • Devised, deployed, and monitored processes to boost long term business success and increase profit levels by 10%.
  • Developed and implemented strategic project plans to meet business objectives.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Prepared monthly data to determine metrics for operational performance
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Coordinated material procurement and required services for projects within budget requirements.

Project Manager

Lowe's Home Improvement
New Orleans, LA
12.2010 - 10.2014
  • Consult clients daily regarding home improvement needs, fulfill and contract orders for roofing, gardening, millwork, and renovation for commercial and residential builds, budgets ranging from $30,000 to $900,000.
  • Maintained relationships with material vendors to lower costs by 15% and diversify capabilities.
  • Facilitated execution of 4 year long projects.
  • Develop construction budget ensured adherence to financial and quality plans.
  • Organized and facilitated complete construction process from planning to delivery.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Met project deadlines without sacrificing build quality or workplace safety
  • Provided detailed product orders based on project drawings and technical specifications.

Education

Bachelor of Science - Mathematics

Georgia State University
Atlanta
05.2022

Associate of Science - Naval Architecture And Marine Engineering

University of New Orleans
05.2018

Skills

  • Microsoft Office Suite, G-Suite
  • Programming Languages: Python
  • Data Platforms: Tableau, Latex, Power BI, SQL, SAP, AutoCAD Design Systems
  • Operations Scheduling, Research and Forecasting
  • Business Strategy and Development
  • Risk Management
  • Records and KPI Organization and Management
  • Budgeting and Cost Control Strategies
  • Data Visualization and Optimization, Data Analysis
  • Contract Negotiation Expertise
  • Lean Manufacturing and Design
  • Disaster Recovery Methodologies

Certification

  • PMP - Project Management Professional

Languages

Spanish
Limited Working

Timeline

Operation Supervisor

Kroger Logistics
01.2022 - Current

Area Manager II

Amazon Logistics
08.2021 - 01.2022

Area Manager I

Amazon Logistics
09.2018 - 08.2021

Project Manager

Target
10.2014 - 08.2018

Project Manager

Lowe's Home Improvement
12.2010 - 10.2014

Bachelor of Science - Mathematics

Georgia State University

Associate of Science - Naval Architecture And Marine Engineering

University of New Orleans

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SIMONE ISOM