Simone Jones
Sanford,NC
Summary
Focused and diligent General Store with over 5 years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.
Overview
23
23
years of professional experience
Work History
Sewing Machine Operator
Hansen International
Lexington, SC
01.2024 - 01.2026
- Operated single needle and multi-needle industrial sewing machines to assemble apparel components.
- Ensured that all garments were sewn together properly using correct stitches and techniques.
- Checked precision of completed products against work order specifications to identify and correct problems early in each run.
- Maintained a clean and organized workspace.
- Monitored equipment for safety compliance and reported any potential hazards immediately.
- Maintained high standards of quality control to ensure all finished products met company specifications.
Production Worker
Michelin Tire
Lexington, SC
10.2021 - 11.2023
- Followed safety protocols while operating machines and equipment.
- Set up and operated production machinery according to specific standards and protocols of company.
- Monitored production line operations to ensure efficiency and accuracy.
- Maintained clean and organized work area to promote safety and efficiency.
- Adhered strictly to established guidelines and procedures while performing duties.
Customer Service Representative
Teleperformance USA
Columbia, SC
12.2019 - 09.2021
- Handled customer inquiries through phone and chat channels efficiently.
- Resolved product issues by collaborating with technical support teams.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Engaged in conversation with customers to understand needs and resolve issues effectively.
- Provided exceptional customer service to ensure customer satisfaction.
General Store Manager
Enmarket
Bamberg, SC
05.2014 - 12.2019
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Assessed, optimized and elevated operations to target current and expected demands.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Sewing Machine Operator
Solect Comfort
Irmo, SC
09.2007 - 01.2014
- Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
- Promoted maximum efficiency by keeping work spaces clean and well-organized.
- Measured pieces and completed accurate cuts to prevent materials waste.
- Worked efficiently to join, reinforce and decorate products with sewing machines and hand stitching.
- Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
- Generated high-quality results quickly and efficiently.
Quality Control Inspector
Carolina Culinary
West Columbia, SC
11.2002 - 01.2006
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Wrote detailed reports outlining performance, quality and defect rates.
- Documented nonconformities immediately and recommended techniques for prompt resolution.
Education
Bachelor of Business Administration
Strayer University
Washington, DC01-2028
High School Diploma -
Wagener-Sally High School
Wagener, SC06.1993
Skills
- Employee supervision
- Budgeting
- POS systems operations
- Customer relations
- Training and mentoring
- Purchasing and planning
- Customer retention
- Schedule management
- Supervision and training
- Recruiting and Hiring
- Performance improvements
Timeline
Sewing Machine Operator
Hansen International
01.2024 - 01.2026
Production Worker
Michelin Tire
10.2021 - 11.2023
Customer Service Representative
Teleperformance USA
12.2019 - 09.2021
General Store Manager
Enmarket
05.2014 - 12.2019
Sewing Machine Operator
Solect Comfort
09.2007 - 01.2014
Quality Control Inspector
Carolina Culinary
11.2002 - 01.2006
High School Diploma -
Wagener-Sally High School
Bachelor of Business Administration
Strayer University