Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
11
11
years of professional experience
Work History
Office Manager
Rouses Market
Lafayette, LA
01.2020 - 04.2024
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed, scheduled and coordinated office functions and activities for employees.
Implemented and maintained company protocols to facilitate smooth daily activities.
Responded to customer inquiries via phone or email in a professional manner.
Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Assisted in recruiting, onboarding and training new employees.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Monitored cash drawers in checkouts to verify adequate cash supply.
Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Built and maintained working relationships with peers and upper management.
Paraeducator, Special Education
Lafourche Parish School Board
Thibodaux, LA
08.2013 - 02.2019
Implemented evidence-based interventions tailored specifically for individuals with disabilities.
Organized classroom materials and resources to facilitate an effective learning environment.
Facilitated group activities designed to promote communication, problem solving, self-advocacy and independent living skills among special needs students.
Provided additional support during state testing periods including administering tests, monitoring time limits and assisting with accommodations when necessary.
Encouraged participation from all students by using positive reinforcement techniques.
Collaborated with general education teachers to create differentiated assignments that addressed the varied abilities of all learners.
Supported classroom teachers in creating a positive learning environment for all students.