Simone M. Duncan
Newark,NJ
Summary
Accomplished NERC Compliance Professional with a proven track record in ensuring regulatory adherence. Skilled in developing and implementing NERC CIP Training compliance programs initiatives, conducting audits, and compliance drills . Proven ability to collaborate with cross-functional teams to achieve NERC CIP compliance objectives. Strong communication skills to drive continuous improvement in organizational compliance posture.
Overview
24
24
years of professional experience
Work History
ESOC Training Instructor
Public Service Electric & Gas
06.2022 - Current
- Maintain and revise compliance policies related to PJM and NERC Standards ensuring alignment with PJM and NERC regulatory requirements
- Coordinate design and evaluation of training programs to meet NERC compliance standards
- Prepare and support NERC audits conducted by internal and external parties
- Implement NERC Reliability Standards for ongoing training and compliance evaluation
- Create assessments to evaluate compliance training effectiveness, in line with NERC PER-005 requirements
- Collaborate with PJM to ensure compliance documentation is accurately maintained and accessible
Health & Safety Coordinator
Public Service Electric & Gas
09.2020 - 06.2022
- Subject matter expert on health and safety policies, ensuring compliance with OSHA federal regulations
- Developed training materials to promote safety and compliance awareness among staff
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
NERC Database Administrator
Public Service Enterprise Group
11.2010 - 09.2020
- Assisted with assembling compliance documentation for NERC CIP audits, enhancing the organization’s compliance posture
- Played a formal role as Assistant Planner during the complex Grid-Ex 2013, 2015, 2017, and 2019 exercise
- Conducted NERC compliance assessments and maintained critical documentation to support NERC compliance initiatives
- Collaborated with internal stakeholders to resolve compliance issues, fostering a culture of continuous improvement
- Managed training schedules and documentation for over 1600 personnel, ensuring adherence to NERC CIP training obligations
- Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
- Set up and controlled user access levels across databases to protect important data.
Sr. Administrative Associate / Operational Excellence Team Member
Public Service Enterprise Group
11.2007 - 11.2010
- Monitored and ensured compliance with operational excellence policies, contributing to project management efforts in various initiatives
- Assisted in the development and monitoring of processes to enhance organizational efficiency
Outage Management Assistant / Sr. Administrative Associate
Public Service Enterprise Group
05.2005 - 11.2007
- Created the Outage Management Scorecard to track key performance indicators related to compliance and safety
- Responsible for tracking safety, cost, and planned outage days for monthly scorecard targets, ranging from $52 million to $7.2 million for SLT presentation
- Participated in audits and prepared documentation for internal reviews, enhancing compliance readiness
Administrative Clerk
Public Service Enterprise Group
06.2003 - 05.2005
- Created requisitions, maintained purchase orders, and processed invoices in SAP MM to pay expenses for ER&T for over 300 vendors
- Saved the department over $5K per year by partnering with Library Services for global subscriptions
Customer Order Fulfillment Assistant / Large Customer Support Department
Public Service Electric & Gas
07.2002 - 06.2003
- Organized annual statewide CIEP sessions, to inform 3500 largest industrial and commercial accounts customers of utility choices / deregulation
- Responsible for creating new outdoor lighting orders in DWMS
Administrative Support Apprentice
Public Service Electric & Gas
10.2000 - 07.2002
- Supported the meter department, issued meter pans to customers and scheduled inspections
- Investigated customer concerns, issues, and problems to determine a root cause
- Reconciled information in CIS, with OMS, and excel database
- Compiled and processed data for statistical reports utilized by management to measure and evaluate productivity
- Supported Division Business Analyst by parking journals in SAP FI
- Processed payroll using SAP CATS/ IMWS, phone and radio support, and communication with vendors
Administrative Support Apprentice Intern
Public Service Electric & Gas
06.1999 - 08.1999
- Supported Metropolitan Division’s storeroom department, with data entry into SAP and updated the Access PRU database
- Managed PPE rubber goods inventory,Participated in community service projects, showcasing company's commitment to social responsibility.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Education
Master of Business Administration -
University of Phoenix, Phoenix, AZ
Bachelor of Science -
Old Dominion University, Norfolk, VA
Skills
- NERC Compliance
- Critical Infrastructure Protection
- Governance
- Audit Preparation
- Mitigation Activities
- Compliance Documents
- Regulatory Requirements
- Microsoft Office Suite
- Planning and Organizing
- Team Environment
- Attention to Detail
- Written Communication
- Stakeholder Relationships
- Project Management
- Utility Experience
- Federal Regulations
- Training material updates
Leadership Experience
- Member of PJM Dispatcher Simulation Subcommittee (DTS)
- Council Member, PSEG Corporate Diversity Council
- Board Member, Women Network PSEG ERG
Timeline
ESOC Training Instructor
Public Service Electric & Gas
06.2022 - Current
Health & Safety Coordinator
Public Service Electric & Gas
09.2020 - 06.2022
NERC Database Administrator
Public Service Enterprise Group
11.2010 - 09.2020
Sr. Administrative Associate / Operational Excellence Team Member
Public Service Enterprise Group
11.2007 - 11.2010
Outage Management Assistant / Sr. Administrative Associate
Public Service Enterprise Group
05.2005 - 11.2007
Administrative Clerk
Public Service Enterprise Group
06.2003 - 05.2005
Customer Order Fulfillment Assistant / Large Customer Support Department
Public Service Electric & Gas
07.2002 - 06.2003
Administrative Support Apprentice
Public Service Electric & Gas
10.2000 - 07.2002
Administrative Support Apprentice Intern
Public Service Electric & Gas
06.1999 - 08.1999
Master of Business Administration -
University of Phoenix, Phoenix, AZ
Bachelor of Science -
Old Dominion University, Norfolk, VA
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