Simone Merritt- Ramos
New York,NY
Summary
Eager student always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Bilingual Babysitter with expertise caring for children, preparing healthy meals and helping with school projects. Reliable and ready to work any available shift. Enjoys playing games, assisting with homework and preparing snacks.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Occasional Babysitter
Sittercity
01.2023 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Communicated positively with children and guardians.
- Promoted language development skills through reading and storytelling.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents about daily activities and behaviors.
- Supervised children on playground to help develop physical and social skills.
Barista
Starbucks
08.2021 - 12.2023
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Receptionist
Hospital For Special Surgery, Sports Medicine
05.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science - Nursing
St. John's University
Jamaica, NY06.2027
High School Diploma -
Cathedral High School
Manhattan, NY06.2023
Skills
- Licensed Driver
- Menu Memorization
- Performance Improvement
- Process and Materials Monitoring
- Leading Employees
- Inventory Management
- Station Preparation
- Excellent Memory
- Hospitality Service Expertise
- Team Player
- Serve Customer Needs
- Ability to Adapt
- Equipment Checks and Assessments
- Clean and Sanitize
- Ordering Procedures
- Prepare Products
- Cash Register Operation
- Safe Food Handling Practices
Timeline
Receptionist
Hospital For Special Surgery, Sports Medicine
05.2023 - 09.2023
Occasional Babysitter
Sittercity
01.2023 - Current
Barista
Starbucks
08.2021 - 12.2023
Bachelor of Science - Nursing
St. John's University
High School Diploma -
Cathedral High School
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